It Officer

Ciit College Of Arts; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

CIIT College Of Arts is seeking an IT Officer to join our team in Quezon City, Philippines. The role focuses on providing hardware, software, and network support, configuring IT equipment, and assisting users with system access.

The ideal candidate will have a Bachelor’s degree in IT/CS or related field with 1–3 years of IT support experience, familiarity with OS, networking basics, and asset-management tools. The position is full-time and on-site to support our educational initiatives.

Qualifications

• Bachelor’s degree in IT, CS, or related field or equivalent work experience.
• 1–3 years IT support or helpdesk experience.
• Familiarity with hardware, operating systems, and enterprise apps.
• Basic networking knowledge: TCP/IP, routers, switches, DNS, DHCP.
• Experience with asset-management tools: Freshservice, Snipe-IT, Lansweeper.

Responsibilities

• Provide timely support for hardware, software, and network issues.
• Set up and configure computers, peripherals, and IT equipment.
• Assist stakeholders with system access, troubleshooting, and application use.
• Document issues, solutions, and expand complex problems when necessary.
• Track and maintain records of IT hardware and software assets.
• Manage the full lifecycle of assets—from acquisition to disposal.
• Conduct regular inventory audits and reconciliations.
• Coordinate with vendors and procurement for IT asset needs.

Skills

IT support

Helpdesk

Networking basics

IT security basics

Asset management

Troubleshooting

Customer service

Documentation

Education

Bachelor’s degree in IT/CS or related

1–3 years IT support experience

Tools

Freshservice

Snipe-IT

Lansweeper

Job description

IT Officer

Company : Ciit College Of Arts Job Type : Full Time Quezon City, Philippines JobCopilot will tailor your resume and auto-fill the application

Job Description - IT Officer

Want to help make a difference ?

CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience)
• At least 1–3 years of experience in IT support or helpdesk environments
• Familiarity with hardware components, operating systems (Windows/macOS), and enterprise applications
• Working knowledge of basic networking concepts (TCP/IP, routers, switches, DNS, DHCP)
• Understanding of basic IT security practices, including password policies, antivirus software, and data protection
• Experience with asset management software or tools (e.g., Freshservice, Snipe-IT, Lansweeper)
• Excellent troubleshooting, communication, and customer service skills
• Strong organizational and record-keeping abilities

Responsibilities

• Provide timely support for hardware, software, and network issues to stakeholders
• Set up and configure computers, peripherals, and IT equipment
• Assist stakeholders with system access, troubleshooting, and application use
• Document issues, solutions, and expand complex problems when necessary
• Track and maintain records of all IT hardware and software assets
• Manage the full lifecycle of assets—from acquisition to disposal
• Conduct regular inventory audits and reconciliations
• Coordinate with vendors and procurement for IT asset needs