IT Governance & PMO Administrator

NCC Group; Manila; Hybrid; PHP 469,000 - 737,000; Full time

Benefits offered by this job

Transportation and rice allowances

Night differential, overtime pay and  

13th‑month pay and performance‑based‑

Day‑1 HMO healthcare coverage for you

Outpatient medicine reimbursement

Group life insurance, accidental death

EAP with 24/7 counselling

Generous vacation and sick leave, Day

Special Time Off: major life moments

Company share plan & Sharesave

Job summary

NCC Group in Manila seeks an IT Governance Administrator to support the development and ongoing management of the GTS Target Operating Model, ensuring clear, consistent ways of working across IT practices. You will coordinate governance forums, prepare agendas, capture decisions, track milestones and support documentation, reporting and continuous improvement across the function.

This role provides exposure to ITIL practices, collaboration with multiple stakeholders and opportunities to

Qualifications

• ITIL certification or experience in ITIL environments is required.
• Experience in administrative, project administration, PMO or similar role within a business/technology environment.
• Strong organisational skills with the ability to manage multiple tasks, priorities and deadlines.
• Experience coordinating meetings, actions, documentation and reporting across multiple stakeholders.
• Strong written and verbal communication skills, with the ability to present information clearly and accurately.
• Good attention to detail and a high standard of document management and administration.
• Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Teams).
• Ability to work across teams and maintain momentum in changing priorities.

Responsibilities

• Provide day-to-day administrative support for operational and project activity across GTS.
• Coordinate meetings, workshops and governance forums related to planning, implementation and tracking.
• Prepare agendas, capture notes, record decisions and track actions for follow-up.
• Support the production of clear status updates, reports and presentations for stakeholders.
• Ensure documentation is version controlled, well organised and accessible to stakeholders.
• Track milestones, deliverables, dependencies and actions; escalate gaps or overdue items.
• Assist with governance processes, including scheduling review points and collecting packs.
• Help maintain consistent templates and reporting approaches across project activity.
• Support communications related to project updates and changes, including distribution of updates.
• Contribute to continuous improvement by simplifying administrative processes.
• Support and advise stakeholders on IT best practice.

Skills

ITIL Certification

Project administration

Organisational skills

Meeting coordination

Documentation & reporting

Stakeholder management

Written communication

MS Office

Adaptability

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Teams

Job description

NCC Group in Manila seeks an IT Governance Administrator to support the development and ongoing management of the GTS Target Operating Model, ensuring clear, consistent ways of working across IT practices. You will coordinate governance forums, prepare agendas, capture decisions, track milestones and support documentation, reporting and continuous improvement across the function.

This role provides exposure to ITIL practices, collaboration with multiple stakeholders and opportunities to