IT Governance & PMO Coordinator

NCC Group; Taguig; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Transportation and rice allowances

Night differential, overtime pay and H

13th‑month pay and performance‑based

Day‑1 HMO healthcare coverage for you

Outpatient medicine reimbursement

Group life insurance, accidental death

Employee Assistance Program (EAP)

Generous vacation and sick leave

Special Time Off

Company share plan & Sharesave scheme

Job summary

NCC Group is seeking an IT Governance Administrator in Manila to support the development and ongoing management of the TOM, ensuring clear and well-managed ways of working across key practices. The role involves coordinating governance activities, maintaining documentation, and reporting progress to stakeholders.

You'll work with practice owners to define governance requirements, track milestones, and support continuous improvement in project administration and governance processes.

Qualifications

• ITIL certification or experience in ITIL environments.
• Experience in admin, project administration, PMO or team support within business, transformation or technology environments.
• Strong organizational skills with ability to manage multiple tasks, priorities and deadlines.
• Experience coordinating meetings, actions, documentation and reporting across multiple stakeholders.
• Strong written and verbal communication skills with ability to present information clearly.
• Good attention to detail and document management standards.
• Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, Teams).
• Ability to maintain trackers and documentation in a structured way.
• Collaborative across teams and capable of building stakeholder relationships.
• Proactive and dependable with momentum on agreed actions.
• Comfortable in changing environments where priorities evolve.

Responsibilities

• Provide day-to-day administrative support for operational and project activity across GTS.
• Coordinate meetings, workshops and governance forums related to planning, implementation and tracking.
• Prepare agendas, capture notes, record decisions and track actions for follow-up.
• Support production of status updates, reports and presentation materials for stakeholders.
• Ensure documentation is version controlled and accessible to relevant stakeholders.
• Track milestones, deliverables, dependencies and actions; escalate gaps.
• Assist with governance process administration and action follow-ups.
• Help maintain consistent templates and reporting approaches across projects.
• Support communication activities linked to project updates and changes.
• Identify opportunities to simplify administrative processes and improve coordination.
• Support and advise stakeholders on IT best practices.

Skills

ITIL

Project coordination

Administration

Documentation

Stakeholder communication

MS Office

Attention to detail

Team collaboration

Tools

MS Office

Job description

NCC Group is seeking an IT Governance Administrator in Manila to support the development and ongoing management of the TOM, ensuring clear and well-managed ways of working across key practices. The role involves coordinating governance activities, maintaining documentation, and reporting progress to stakeholders.

You'll work with practice owners to define governance requirements, track milestones, and support continuous improvement in project administration and governance processes.