IT Business Analyst - US Healthcare Industry

Capacita Human Resource Management Consultancy; Manila; Hybrid; PHP 558,000 - 781,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary package

Job summary

Capacita Human Resource Management Consultancy is seeking an IT Business Analyst to support US healthcare initiatives, drive digital transformation, and optimize business processes. You will translate requirements into technology solutions and collaborate with cross‑functional teams to deliver measurable improvements.

Based in Manila with opportunities across Cebu, Pampanga and Davao, the role offers a hybrid arrangement and a salary package of PHP 50,000 to PHP 70,000 per month.

Qualifications

• Graduate or Master’s degree in Information Technology, Computer Science, Engineering, or related field.
• 5+ years of IT/business analysis experience.
• 2+ years in US healthcare environments (CPO/BPO, payer, provider, or health tech).
• Experience delivering IT projects and digital transformation initiatives.
• Familiarity with Agile and Waterfall methodologies.

Responsibilities

• Analyze business requirements and existing workflows to identify improvements.
• Support IT projects, digital transformation, and process improvements.
• Collaborate with clients, executives, and technical teams to gather requirements.
• Translate business needs into clear functional specifications and process docs.
• Prepare presentations, reports, and insights to support decisions.
• Identify opportunities for automation and tech-enabled improvements.

Skills

Business analysis

Stakeholder management

Communications

Analytical thinking

Education

Information Technology/CS/Engineering degree

Tools

Agile

Waterfall

Job description

WE ARE HIRING: IT BUSINESS ANALYST - US HEALTHCARE

Manila | Cebu | Pampanga | Davao

Salary Package: PHP 50,000 – PHP 70,000 per month
Work Setup: Hybrid
Schedule: Flexible to work on shifting schedules, including nights, weekends, and holidays, as required by the business
Start Date: ASAP

Build Better Healthcare Solutions Through Technology!

Are you an experienced IT professional with a strong background in US healthcare, business analysis, and digital transformation? Do you enjoy bridging the gap between business requirements and technology solutions to drive operational efficiency and innovation?

We are looking for a results-driven IT Business Analyst to support IT initiatives, digital transformation projects, and business process improvement activities within the US healthcare industry.

In this role, you will collaborate with cross-functional teams, engage stakeholders, analyze business requirements, and help translate complex business needs into practical technology-driven solutions. If you have excellent analytical, communication, and presentation skills, this could be your next career opportunity!

Key Responsibilities

• Analyze business requirements, operational challenges, and existing workflows to identify opportunities for improvement.

• Support IT projects, digital transformation initiatives, and business process improvement programs.

• Collaborate with clients, executives, business stakeholders, and technical teams to gather requirements and align project objectives.

• Translate business needs into clear functional requirements, process documentation, and actionable recommendations.

• Participate in projects using Agile and Waterfall methodologies.

• Facilitate stakeholder discussions and communicate business requirements, project updates, and recommendations effectively.

• Prepare presentations, reports, and business insights to support informed decision-making.

• Identify opportunities for process optimization, automation, and technology-enabled operational improvements.

• Support change management activities and the implementation of new business processes or technology solutions.

• Contribute to initiatives involving AI/ML solutions and agentic systems in healthcare operations, where applicable.

Qualifications and Requirements

Required Qualifications:

• Graduate or Master's degree in Information Technology, Computer Science, Engineering, or a related field.

• At least 5 years of relevant experience in information technology, business analysis, or related technology and project environments.

• At least 2 years of experience in US healthcare, such as CPO/BPO, payer, provider, or health technology environments.

• Experience working on IT projects, digital transformation initiatives, or business process improvement projects.

• Familiarity with Agile and Waterfall project methodologies.

• Experience working with cross-functional teams and managing stakeholder expectations.

• Excellent storytelling, presentation, communication, and analytical skills.

• Ability to explain complex business and technical concepts clearly to clients, executives, and technical audiences.

• Willingness to work on shifting schedules, including night shifts, weekends, and holidays, when required by business needs.

Preferred Qualifications

• Professional certifications such as PMP, PRINCE2, Agile/Scrum, ITIL, or Lean Six Sigma.

• Familiarity with AI/ML productization and agentic systems in healthcare operations.

• Experience in data analytics, reporting, and business performance monitoring.

• Exposure to change management and organizational transformation.

• Experience in process automation and operational efficiency initiatives.

What We Offer

• Competitive salary package of PHP 50,000 – PHP 70, 000 per month.

• Hybrid work arrangement for a better balance between onsite collaboration and remote work.

• Opportunities to contribute to IT and digital transformation initiatives in the US healthcare industry.

• Exposure to cross-functional collaboration, process improvement, and emerging technologies.

• The opportunity to apply your technical knowledge, analytical skills, and business acumen to meaningful operational challenges.

Work Locations

We welcome qualified applicants from the following locations:

Manila | Cebu | Pampanga | Davao

Applicants should be willing to follow the required hybrid arrangement and accommodate shifting schedules when necessary.

Only qualified applicants who meet the minimum experience requirements will be considered.