IT Business Analyst

Our Clients; Taguig; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Our Clients is seeking a skilled IT project professional to support digital transformation and process improvements within the healthcare domain in Metro Manila. You will lead cross-functional teams, deliver projects using Agile and Waterfall, and communicate complex concepts to clients and executives.

You will apply healthcare industry knowledge to ensure successful outcomes and will engage stakeholders with clear storytelling throughout project lifecycles.

Qualifications

• Graduate or Master's degree in Information Technology or Computer Science Engineering.
• 3–5 years in IT or CS with US healthcare exposure (CPO/BPO, payer, provider or health tech).
• Experience on IT, digital transformation or BPIs and in Agile/Waterfall.
• Exposure to cross-functional and stakeholder management activities.
• Excellent storytelling and presentation skills engaging executives and technical audiences.

Responsibilities

• Support IT, digital transformation and BPI projects for the support department.
• Work with cross-functional teams and stakeholders on project delivery.
• Deliver projects using Agile and Waterfall methodologies.
• Engage clients, executives and technical audiences through clear presentations and storytelling.
• Apply US healthcare knowledge to the work.

Skills

Agile & Waterfall delivery

Cross-functional collaboration

Stakeholder management

Storytelling & presentations

Client engagement

Education

Bachelor/Master's in IT or CS

Tools

PMP

PRINCE2

Agile/Scrum

ITIL

Lean Six Sigma

Job description

Key Responsibilities

• Support IT, digital transformation and business process improvement projects for the support department
• Work with cross-functional teams and stakeholders on project delivery
• Deliver projects using Agile and Waterfall methodologies
• Engage clients, executives and technical audiences through clear presentations and storytelling
• Apply US healthcare knowledge (payer, provider, health tech or BPO) to the work

Required Qualifications

• Graduate or Master's degree with 3 to 5 years of experience in Information Technology or Computer Science Engineering, including at least 1 to 2 years in US healthcare (CPO/BPO, payer, provider or health tech)
• Experience working on IT, digital transformation or business process improvement projects
• Experience in Agile and Waterfall methodologies
• Exposure to cross-functional and stakeholder management activities
• Excellent storytelling and presentation skills, with the ability to engage clients, executives and technical audiences

Preferred Qualifications

• PMP, PRINCE2, Agile/Scrum certifications, ITIL and Lean Six Sigma
• Familiarity with productizing AI/ML and agentic systems in healthcare operations
• Data analytics and reporting experience
• Change management exposure
• Process automation experience