US Healthcare IT Business Analyst (Hybrid, Flexible Start)

Gratitude Philippines; Manila; Hybrid; PHP 800,000 - 1,200,000; Full time

Job summary

Gratitude Philippines is seeking an IT Business Analyst to join our hybrid team across Taguig, Cebu, and Davao. You will bridge business needs with IT solutions, charting requirements, processes, and technology roadmaps to support healthcare operations.

The ideal candidate holds a degree in IT or CS, 5 years IT experience including 2+ years in US healthcare, and strong skills in Agile and stakeholder communication. Flexible shifting schedules apply as business demand requires.

Qualifications

• Bachelor's or Master's degree in Information Technology or Computer Science.
• 5 years IT experience with at least 2 years in US healthcare (CPO/BPO, payer, provider, or health tech).
• Experience in IT projects, digital transformation, or business process improvement.
• Proficient in Agile and Waterfall methodologies.
• Strong cross-functional and stakeholder management skills.
• Excellent storytelling and presentation abilities for clients and executives.

Skills

IT experience

Digital transformation

Business process improvement

Agile & Waterfall

Stakeholder management

Storytelling

Education

Master’s or Bachelor’s in Information Technology or Computer Science

5 years IT experience with 2+ years in US healthcare

PMP/PRINCE2/Agile/ITIL/Lean Six Sigma certifications

Job description

Gratitude Philippines is seeking an IT Business Analyst to join our hybrid team across Taguig, Cebu, and Davao. You will bridge business needs with IT solutions, charting requirements, processes, and technology roadmaps to support healthcare operations.

The ideal candidate holds a degree in IT or CS, 5 years IT experience including 2+ years in US healthcare, and strong skills in Agile and stakeholder communication. Flexible shifting schedules apply as business demand requires.