IT Business Analyst, Logistic & Supply Chain

Csgroup; Santo Niño 1st; On-site; PHP 350,000 - 600,000; Full time

Job summary

CSGROUP Pte. Ltd. is seeking a logistics tech professional to support UAT, data mapping, and SQL-driven reporting during a cloud migration. You will work with the TMS/WMS team and vendors to ensure data integrity and smooth transition from legacy systems.

The role emphasizes collaboration across operations, planning, and software development lifecycle activities, from planning through deployment and maintenance, with a focus on fault resolution and documentation.

Qualifications

• 1–2 years of experience in logistics tech or supply chain analytics.
• Comfortable writing queries to join tables and extract data.
• Basic understanding of Cloud concepts (SaaS/Microservices).
• Experience using a TMS (Manhattan/Blue Yonder/Oracle or similar).

Responsibilities

• UAT & Testing: Support the technical testing of new microservices and the upcoming SaaS package.
• Data Mapping: Assist in extracting data from our old system and cleaning it for migration into the new cloud database.
• Documentation: Create new SOPs and technical manuals during the vendor-managed transition.
• Query Development: Use SQL to pull operational reports, troubleshoot delivery discrepancies, and audit data integrity.
• Issue Resolution: Act as the first line of technical support for transport planners and operations teams.
• Team Collaboration: Work with the TMS/WMS team to align software revamp with ground operations.
• Vendor Liaison: Communicate technical requirements to outsourced partners and SaaS providers.

Skills

Logistics tech experience

SQL querying

Cloud concepts

TMS experience

Tools

SQL

TMS systems

Job description

Responsibilities:

• UAT & Testing: Support the technical testing of new microservices and the upcoming SaaS package. You will verify that the new system handles the logic path.
• Data Mapping: Assist in extracting data from our "old system" and cleaning it for migration into the new cloud database.
• Documentation: Work with the team to create new SOPs and technical manuals as we transition from an in-house developer model to a vendor-managed model.
• Query Development: Use SQL to pull operational reports, troubleshoot delivery discrepancies, and audit data integrity between the TMS and other supply chain systems.
• Issue Resolution: Act as the first line of technical support for transport planners and operations teams, resolving system "glitches" or data errors promptly.
• Team Collaboration: Work closely with the TMS/WMS team to ensure the "moving parts" of the software revamp stay aligned with ground operations.
• Vendor Liaison: Assist in communicating technical requirements to our outsourced partners and SaaS providers.
• Participate in the entire software development lifecycle, including planning, development, testing, deployment, and maintenance

Requirements:

• 1– 2 years of experience in logistics technology, transport planning systems, or supply chain analytics
• Comfortable writing queries to join tables and extract data (essential for the legacy-to-cloud transition)
• A basic understanding of Cloud concepts (SaaS/Microservices) is a huge plus
• Experience using a TMS (e.g., Manhattan, Blue Yonder, Oracle, or proprietary systems).

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)