IT Assistant (Mandarin Speaking)

Flash Express; Taguig; On-site; PHP 279,000 - 446,000; Full time

Job summary

A technology company located in Taguig is seeking a skilled IT Support Specialist responsible for monitoring, assessing, and upgrading systems to ensure uninterrupted functionality. The ideal candidate will provide comprehensive technical support to company employees, maintain hardware systems, and troubleshoot issues. Proficiency in Mandarin and English, along with a Bachelor's degree in a related field, is required. Fresh graduates are welcome to apply. Onsite work is mandatory, and candidates must be willing to work six days a week.

Qualifications

• Proven experience in system support or similar roles is an advantage.
• Willing to work six (6) days a week.
• Open to fresh graduates who can speak Mandarin.
• Strong technical support skills with ability to handle software and hardware-related issues.
• Excellent communication skills with ability to interact effectively with employees at all levels.

Responsibilities

• Monitor, assess, fix, and upgrade system and application issues.
• Provide comprehensive technical support to all company employees.
• Conduct regular preventive maintenance on hardware systems.
• Investigate and troubleshoot hardware problems.
• Participate in the planning and management of IT projects.

Skills

Technical support

Proficient in Mandarin

Communication skills

Communication skills

Mandarin & English

Fresh graduates welcome

On-site work

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Job description

• Responsible to monitor, assess, fix and upgrade system and application issues so that systems function uninterruptedly.
• Provide comprehensive technical support to all company employees, addressing software and hardware-related inquiries and issues
• Conduct regular preventive maintenance on hardware systems and network equipment to mitigate potential errors or failures
• Investigate and troubleshoot hardware problems, including computers, printers, and all network-connected digital systems.
• Participate in the planning, implementation, and management of IT projects within the company.

Job Requirements

• Bachelors degree in Computer Science, Information Technology, or a related field
• Proven experience in system support or similar roles is an advantage
• Proficient in Mandarin and English (spoken and written)
• Strong technical support skills with the ability to handle software and hardware-related issues
• Excellent communication skills with the ability to interact effectively with employees at all levels
• Willing to work six (6) days a week
• Open to fresh graduates who can speak Mandarin
• Willing to be assigned onsite at Upper McKinley, Taguig