IT Assistant

CW Marketing and Development Corporation; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A technology solutions provider based in Metro Manila is seeking an IT Assistant to support the maintenance of its IT infrastructure. This entry-level position is ideal for fresh graduates holding a Bachelor's degree in Information Technology or related fields. Responsibilities include assisting with hardware and software troubleshooting, managing server performance, and responding to employee IT inquiries. Candidates should possess strong analytical skills and a collaborative mindset to work effectively across all organizational levels.

Qualifications

• Bachelor's degree in Information Technology or related program.
• Fresh graduates are welcome to apply.
• Knowledge of Microsoft Server Domain, firewall, and security is an advantage.

Responsibilities

• Assist in attending to hardware-related concerns.
• Support the efficient management of IT infrastructure.
• Ensure that all servers are running at optimal performance.
• Assist in hardware/software troubleshooting.
• Conduct installation of software and applications to servers.
• Perform testing of new devices before deployment.
• Assist in monitoring inventory of servers and its specifications.
• Address employee's IT-related inquiries.
• Assist in updating the server and push the updates to workstations.

Skills

Basic hardware troubleshooting

Basic software troubleshooting

Analytical skills

Problem-solving skills

Collaboration skills

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Bachelor's degree in Computer Engineering

Job description

The IT Assistant will be assigned to support the maintenance of the operation of the data center, server systems, and thin client of CW Home Depot's IT infrastructure. The role will be directly under the IT Supervisor, who will assist in resolving IT-related issues for internal clients at all levels in a timely manner.

Duties and responsibilities

• Assist in attending to hardware-related concerns
• Supports the efficient management of IT infrastructure
• Ensure that all servers are running at the best performance
• Assist in hardware/software troubleshooting
• Conducts installation of software and applications to servers
• Performs testing of new devices before deployment
• Assist in monitoring inventory of servers and its specifications
• Address employee's IT-related inquiries
• Assist in updating the server and push the updates to workstations
• Performs other IT-related tasks from time to time.

We are looking for someone with:

• Bachelor's degree in Information Technology, Computer Science/Engineering, or other related program.
• Fresh graduates are welcome to apply.
• With knowledge of basic hardware and software troubleshooting
• Knowledge of Microsoft Server Domain, firewall, and security is an advantage
• Collaborative and can coordinate at all levels of the organization
• With analytical and problem-solving skills