IT and Admin Associate

Firstlead Inc.; Pasig; On-site; PHP 201,000 - 312,000; Full time

Job summary

Firstlead Inc. in Pasig City is seeking an IT Support and Administrative Assistant who will help onboard new hires, set up biometrics and company emails, and provide basic IT troubleshooting across hardware, software, and networks.

The role combines IT and administrative duties, requiring 1–2 years in IT support or office administration, solid Microsoft Office skills, and the ability to manage multiple tasks independently.

Qualifications

• Must have a degree in Information Technology, Computer Science, Computer Engineering, or Office Administration.
• 1–2 years of experience in IT support, office administration, or related role.
• Knowledge of computer hardware, software, networking and basic troubleshooting.
• Proficient in Microsoft Office applications.
• Organized, detail-oriented and able to work independently.

Responsibilities

• Provide IT support and onboarding for new hires, including biometrics setup and company emails.
• Assist in setup of computers, software, printers, internet and IT equipment.
• Perform basic troubleshooting of IT issues (hardware, software, network, email, printing).
• Maintain inventory of IT assets and coordinate with service providers for repairs.
• Support administrative needs and help with office operations and events.

Skills

Computer hardware

Networking

Troubleshooting

Microsoft Office

Communication skills

Multitasking

Education

Information Technology

Computer Science

Computer Engineering

Office Administration

Job description

Duties and Responsibilities

1. IT Support and Employee Onboarding

• Prepare and issue employee IDs for new hires and existing employees.
• Set up and maintain biometrics registration and login access for employees.
• Create and set up company email accounts for new employees.
• Assist in the setup of computers, software, printers, internet, and other IT equipment.
• Provide basic troubleshooting for computer, network, email, printer, and other IT-related concerns.
• Assist new employees with their IT access and basic system requirements.
• Maintain an updated inventory and records of IT equipment and assigned assets.
• Coordinate with IT service providers for technical concerns, repairs, and maintenance.
• Monitor and address internet, network, and other office technology concerns.

2. Administrative Support

• Assist in monitoring office supplies, equipment, and other administrative requirements.
• Prepare and maintain administrative records and reports.
• Assist in purchasing, repair, maintenance, and service requests.
• Support meetings, company activities, and other office events.
• Perform other IT and administrative duties as assigned.

Qualifications

• Graduate of Information Technology, Computer Science, Computer Engineering, Office Administration, or a related course.
• With 1–2 years of experiencein IT support, office administration, or a related position.
• Knowledgeable in computer hardware, software, networking, and basic troubleshooting.
• Proficient in Microsoft Office applications.
• Organized, detail-oriented, and resourceful.
• Good communication and interpersonal skills.
• Able to work independently and handle multiple tasks.