IT Administrator - Davao

STARBREAKER CORP; Davao City; On-site; PHP 279,000 - 446,000; Full time

Job summary

STARBREAKER CORP is seeking an IT Administrator to provide hands-on technical support across end-user computing, cloud tools, and network infrastructure in Davao City. You will set up laptops, administer Google Workspace, and coordinate with ISPs while managing firewall/network equipment for office and store operations.

The role requires strong troubleshooting, communication, and documentation skills, with a willingness to travel to store locations as needed.

Qualifications

• Bachelor's degree in IT, CS or related field (or equivalent experience).
• 1–2 years IT support, system administration, or similar role; fresh grads welcome.
• Hands-on Windows/macOS laptop imaging and endpoint management.
• Working knowledge of Google Workspace administration.
• Basic networking concepts (TCP/IP, DNS, VPN, firewalls).
• Experience liaising with ISPs and network hardware vendors is a plus.
• Strong troubleshooting, documentation, and communication skills.
• Ability to prioritize and support HQ and store IT needs; travel to store locations occasionally.

Responsibilities

• Set up and maintain laptops and devices.
• Administer the organization’s Google Workspace environment.
• Coordinate with ISPs and manage firewall/network equipment.
• Handle day-to-day IT administration for office and store operations.

Skills

Technical Troubleshooting

Attention to Detail

Customer Service Orientation

Communication

Prioritization & Time Management

Adaptability

Integrity & Confidentiality

Team Collaboration

Education

Bachelor's degree in IT/CS or related field

Tools

Google Workspace Administration

Windows/macOS imaging

Endpoint management

Job description

JOB PURPOSE:

The IT Administrator provides hands‑on technical support across end‑user computing, cloud collaboration tools, and network infrastructure. This role is responsible for setting up and maintaining laptops, administering the organization’s Google Workspace environment, coordinating with ISPs and managing firewall/network equipment, and handling day‑to‑day IT administration for the office and store operations.

COMPETENCIES:

• Technical Troubleshooting — diagnoses and resolves hardware, software, and connectivity issues efficiently
• Attention to Detail — maintains accurate asset records, configurations, and documentation
• Customer Service Orientation — supports end users patiently and professionally
• Communication — explains technical issues clearly to non‑technical staff and vendors
• Prioritization & Time Management — balances multiple requests across HQ and store locationsAdaptability — responds effectively to urgent, unplanned IT issues
• Integrity & Confidentiality — handles sensitive accounts, credentials, and company data responsibly
• Team Collaboration — coordinates smoothly with other IT teams and business units

QUALIFICATIONS:

• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
• 1–2 years of experience in IT support, system administration, or a similar role; fresh graduates are also encouraged to apply
• Hands‑on experience with Windows/macOS laptop imaging and endpoint management
• Working knowledge of Google Workspace administration
• Basic understanding of networking concepts (TCP/IP, DNS, VPN, firewalls)
• Experience liaising with ISPs and network hardware vendors is a plus
• Strong troubleshooting, documentation, and communication skills
• Ability to prioritize and support both HQ and store‑level IT needs
• Willingness to travel to store locations occasionally, as needed Preferred Certifications
• CompTIA A+ / Network+
• Google Workspace Administrator certification Vendor-specific firewall/networking certifications (e.g., Fortinet, Ubiquiti, Cisco) — a plus