IT Manager

AA POC Consultancy Corp.; Makati; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

AA POC Consultancy Corp. in Makati is seeking an experienced IT Manager to lead technology operations, digital transformation, and process improvement across the organization.

You will oversee IT infrastructure, Google Workspace, networks, cloud services, cybersecurity, and business applications while driving automation and system integration to boost productivity and customer experience. The role requires a bachelor’s degree and 5+ years in IT, including 2–3 years in leadership, with

Qualifications

• Bachelor's degree in IT, CS, IS, or related field.
• 5+ years IT experience with 2–3 years in a managerial role.
• Travel, tourism, or hospitality experience is a plus.
• Strong knowledge of Windows Server, Active Directory, networking, cloud computing, virtualization, and security.
• Experience managing firewalls, VPNs, Wi-Fi, switches, routers, and network security.
• Familiarity with Amadeus, Sabre, Galileo, online booking systems, CRM, and accounting software.
• Experience in website administration, DNS management, hosting, SSL, and mail systems.
• Knowledge of CCTV systems, biometric attendance devices, access control, and IP/PBX.
• Strong leadership, communication, analytical, and project management skills.
• Relevant certifications (CCNA, CompTIA Network+, Security+, Microsoft Certified, ITIL, AWS, or Azure) are an advantage.

Responsibilities

• Oversee and maintain the company's IT infrastructure, including servers, computers, networks, internet connectivity, and cloud services.
• Ensure maximum uptime, security, and performance of all business systems.
• Manage IT operations for the head office and all branch offices.
• Supervise the installation, configuration, maintenance, and upgrading of hardware and software.
• Administer Microsoft 365, company email accounts, user access, and Active Directory.
• Oversee CCTV systems, biometric attendance devices, access control systems, and IP/PBX telephone systems.
• Implement and monitor cybersecurity measures, including antivirus protection, firewalls, data backup, disaster recovery, and business continuity plans.
• Provide technical support and guidance to all departments, including Operations, Sales, Marketing, Finance, HR, Visa Processing, and Product Development.
• Coordinate with third-party vendors, internet service providers, software providers, and
• Manage IT asset inventory, software licenses, warranties, and preventive maintenance
• Prepare and manage the annual IT budget while ensuring cost-effective technology investments.
• Develop, implement, and enforce IT policies, SOPs, and security guidelines.
• Evaluate emerging technologies and recommend innovative solutions that enhance operational efficiency and customer experience.
• Prepare regular reports on system performance, IT projects, cybersecurity, and technology initiatives for senior management.

Skills

Strategic IT Leadership

IT Management

Cybersecurity

Networking

Cloud computing

Windows Server

Active Directory

Microsoft 365

Project Management

Vendor coordination

Education

Bachelor's degree in IT/CS/IS

Tools

Amadeus

Sabre

Galileo

CRM platforms

Accounting software

DNS management

SSL certificates

IP/PBX

Job description

On-site - Makati 5-10 Yrs Exp Bachelor Full-time

Job Description

We are looking for a strategic and results-driven IT Manager to lead the company's technology operations, digital transformation, and process improvement initiatives. The successful candidate will oversee the organization's IT infrastructure, Google Workspace (Gmail), networks, cloud services, cybersecurity, and business applications while driving automation, system integration, and technology solutions that improve operational efficiency. The role will identify opportunities to streamline workflows, enhance data security, optimize business processes, and implement scalable technologies that support the company's growth. Working closely with all departments, the IT Manager will ensure reliable IT operations while leading innovation initiatives that enhance productivity, customer experience, and overall business performance.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• Minimum of 5 years of relevant IT experience, with at least 2–3 years in a managerial or supervisory role.
• Experience in the travel, tourism, or hospitality industry is an advantage.
• Strong knowledge of Windows Server, Microsoft 365, Active Directory, networking, cloud computing, virtualization, and cybersecurity.
• Experience managing firewalls, VPNs, Wi‑Fi infrastructure, switches, routers, and network security.
• Familiarity with travel technologies such as Amadeus, Sabre, Galileo, online booking systems, CRM platforms, and accounting software is an advantage.
• Experience in website administration, domain and DNS management, hosting, SSL certificates, and email systems.
• Knowledge of CCTV systems, biometric attendance devices, access control systems, and IP/PBX telephone systems.
• Strong leadership, communication, analytical, and project management skills.
• Relevant certifications such as CCNA, CompTIA Network+, Security+, Microsoft Certified, ITIL, AWS, or Azure are an advantage.

Key Responsibilities

• Oversee and maintain the company's entire IT infrastructure, including servers, computers, networks, internet connectivity, and cloud services.
• Ensure maximum uptime, security, and performance of all business systems.
• Manage IT operations for the head office and all branch offices.
• Supervise the installation, configuration, maintenance, and upgrading of hardware and software.
• Administer Microsoft 365, company email accounts, user access, and Active Directory.
• Oversee CCTV systems, biometric attendance devices, access control systems, and IP/PBX telephone sys tems.
• Implement and monitor cybersecurity measures, including antivirus protection, firewalls, data backup, disaster recovery, and business continuity plans.
• Provide technical support and guidance to all departments, including Operations, Sales, Marketing, Finance, HR, Visa Processing, and Product Development.
• Coordinate with third-party vendors, internet service providers, software providers, and
• Manage IT asset inventory, software licenses, warranties, and preventive maintenance
• Prepare and manage the annual IT budget while ensuring cost-effective technology investments.
• Develop, implement, and enforce IT policies, standard operating procedures (SOPs), and security guidelines.
• Evaluate emerging technologies and recommend innovative solutions that enhance operational efficiency and customer experience.
• Prepare regular reports on system performance, IT projects, cybersecurity, and technology initiatives for senior management.