Investment Ops: Reference Data & Onboarding Specialist

JPMorgan Chase & Co.; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. in Metro Manila hires an Investment Operations Onboarding Associate to coordinate end-to-end custodian, market, broker, and standing instruction set-up for new launches and ongoing changes.

You will document, validate, and deliver requests to downstream teams within agreed timelines, strengthening control standards. You will work across operations, technology, and external providers to improve straight-through processing, drive clear communications, and uphold rigorous

Qualifications

• 3 years of experience in custody operations, market onboarding, fund operations, static/reference data, and/or standing instruction set-up and maintenance
• Working knowledge of standing instructions, cash accounts, and market trading identifiers
• Working knowledge of SWIFT concepts and RMA controls
• Experience coordinating with external custodians and internal stakeholders to deliver against defined timelines
• Proven attention to detail and ability to validate reference data with strong documentation discipline
• Demonstrated ability to manage multiple concurrent set-ups with competing deadlines
• Strong written communication skills with clear status updates and action-oriented follow-ups
• Strong ownership mindset with consistent follow-through from request intake to completion
• Controls-focused approach with auditable trail of approvals/confirmations

Responsibilities

• Coordinate end-to-end set-up and maintenance for markets, brokers, custodians, and standing instructions, including new access requests and Day 2 updates
• Capture, log, and track onboarding and change requests in established trackers, maintaining a clear audit trail of documentation and confirmations
• Obtain and validate standing instructions and perform required call-backs/validations prior to downstream distribution
• Collect and validate market trading identifiers and maintain reference data records to support accurate downstream processing
• Coordinate completion of market-specific requirements and dependencies across internal teams and external service providers
• Prepare and deliver regular status reporting to agreed stakeholder distribution lists
• Manage communications with custodians and other third parties to resolve set-up queries and exceptions through to closure
• Validate key reference data attributes and elevate discrepancies for resolution
• Support readiness activities for new launches, including participation in daily progress forums and maintenance of shared real-time status logs
• Drive timely completion communications to stakeholders once set-ups are confirmed and controls are satisfied
• Identify risks, breaks, and control gaps early, elevate them appropriately, and contribute to process improvements that enhance accuracy and efficiency

Skills

Attention to detail

Strong written communication

Ownership mindset

Ability to manage multiple tasks

Problem-solving

Tools

SWIFT concepts

RMA controls

Job description

JPMorgan Chase & Co. in Metro Manila hires an Investment Operations Onboarding Associate to coordinate end-to-end custodian, market, broker, and standing instruction set-up for new launches and ongoing changes.

You will document, validate, and deliver requests to downstream teams within agreed timelines, strengthening control standards. You will work across operations, technology, and external providers to improve straight-through processing, drive clear communications, and uphold rigorous