Investment Operations Onboarding Specialist

Next Frontier Capital; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

JPMorganChase is seeking an Investment operations onboarding associate to coordinate end-to-end custodian, market, broker, and standing instruction setup for new launches and ongoing changes in securities services onboarding. You will validate data, drive clear communications, and maintain audit trails to ensure timely, accurate processing.

The role emphasizes strong ownership, attention to detail, and collaboration with technology and external providers to improve straight-through processing

Qualifications

• 3 years of experience in custody operations, market onboarding, fund operations, static/reference data, and/or standing instruction set-up and maintenance.
• Working knowledge of standing instructions, cash accounts, and market trading identifiers
• Working knowledge of SWIFT concepts and Relationship Management Application (RMA) controls
• Experience coordinating with external custodians and internal stakeholders to deliver against defined timelines
• Proven attention to detail and ability to validate reference data (e.g., legal entity identifier, bank identifier code, account details) with strong documentation discipline
• Demonstrated ability to manage multiple concurrent set-ups with competing deadlines
• Strong written communication skills, with the ability to provide clear status updates and action-oriented follow-ups
• Strong ownership mindset with consistent follow-through from request intake to completion
• Controls-focused approach, including evidence-based validation and maintaining an auditable trail of approvals/confirmations

Responsibilities

• Coordinate end-to-end set-up and maintenance for markets, brokers, custodians, and standing instructions, including new access requests and Day 2 updates
• Capture, log, and track onboarding and change requests in established trackers, maintaining a clear audit trail of documentation and confirmations
• Obtain and validate standing instructions (including cash and foreign exchange standing instructions) and perform required call-backs/validations prior to downstream distribution
• Collect and validate market trading identifiers and maintain reference data records to support accurate downstream processing
• Coordinate completion of market-specific requirements and dependencies across internal teams and external service providers
• Prepare and deliver regular status reporting to agreed stakeholder distribution lists
• Manage communications with custodians and other third parties to resolve set-up queries and exceptions through to closure
• Validate key reference data attributes (e.g., legal entity identifier, bank identifier code, account name, account number) and escalates discrepancies for resolution
• Support readiness activities for new launches, including participation in daily progress forums and maintenance of shared real-time status logs
• Drive timely completion communications to stakeholders once set-ups are confirmed and controls are satisfied
• Identify risks, breaks, and control gaps early, escalates appropriately, and contribute to process improvements that enhance accuracy and efficiency

Skills

Custody ops

Standing instructions

SWIFT concepts

RMA controls

Stakeholder coordination

Documentation discipline

Multitasking

Written communication

Ownership mindset

Controls-focused

Tools

RMA

Job description

JPMorganChase is seeking an Investment operations onboarding associate to coordinate end-to-end custodian, market, broker, and standing instruction setup for new launches and ongoing changes in securities services onboarding. You will validate data, drive clear communications, and maintain audit trails to ensure timely, accurate processing.

The role emphasizes strong ownership, attention to detail, and collaboration with technology and external providers to improve straight-through processing