International Logistics Coordinator

Satellite Office; Philippines; On-site; PHP 2,832,000 - 4,139,000; Full time

Job summary

Satellite Office is seeking an International Logistics Coordinator for our Laverton-based supply chain office. The role focuses on import logistics management at origin ports, communicating exceptions and delays to stakeholders, and minimising extra charges.

You will oversee customs clearance, coordinate with freight forwarders, and generate reports for internal and external stakeholders. Ideal candidates have logistics experience and strong Excel/SAP proficiency.

Qualifications

• Experience in a similar role within supply chain/logistics.
• Excellent written and verbal communication across stakeholders.
• Strong attention to detail and time-bounded delivery.
• Ability to adapt to changing priorities and scope.

Responsibilities

• Manage bookings of import orders from consolidation warehouse and suppliers.
• Communicate delays or exceptions clearly to buying merchandise teams.
• Coordinate with freight forwarders and suppliers for clear communication.
• Maintain shipping calendars aligned with transit times and delivery windows.
• Guide internal/external stakeholders on shipping processes and timelines.
• Keep active lines of communication with merchandise and planning teams.

Skills

Excel advanced

Communication

Attention to detail

Time management

Stakeholder management

Problem solving

Tools

SAP

Job description

Purpose of the role

We are seeking a driven and passionate International Logistics Coordinator to join us full-time within our supply chain office based in Laverton.

In this role, you will be responsible for driving a process of import logistics management for a retail brand and you will be focusing on operations at the origin ports. You will also support the logistics function and merchandisers by communicating exceptions and delays to the stakeholders and minimising additional charges.

Key responsibilities

• Manage bookings of import orders from consolidation warehouse and individual suppliers.


• Communicate clearly to the buying merchandise teams on any delays or exceptions.


• Ensure communication with freight forwarders and suppliers is clear and concise.


• Manage shipping calendars to ensure a reasonable delivery timeframe sits with actual transit time.


• Understand the retail logistics process and provide guidance on shipping process and timeframe to internal and external stakeholders.


• Maintain an active communication channel with the merchandise and planning team – reviews wherever necessary.


• Oversee the customs clearance process, liaise with freight forwarders and custom agencies to resolve any issues and assist with any shipment delays.


• Generate reports to the internal and external stakeholders.


• Escalade any issues or delays.

Who We Are Looking For

• Experience in a similar role within supply chain/logistics


• Attention to detail, structured/organised, solution/outcome orientated, resourceful and timeline driven


• A flexible approach to scope and prioritization of work


• Excellent written and verbal communication and a proven ability to communicate with key stakeholders across the business in an effective and timely manner


• Advanced Excel skills and experience with reporting


• Experience with SAP as advantageous