Logistics Manager

EdirectInsure Group; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

EdirectInsure Group in the Philippines seeks an experienced logistics professional to lead end-to-end operations, coordinating vendors, customers, and internal teams to meet KPIs and SLAs. You will monitor performance, drive improvements, and deliver data-led insights across logistics activities.

The role requires a strong background in logistics operations, vendor management, and reporting, with the ability to work independently in a dynamic environment.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years logistics or courier operations experience.
• Strong understanding of logistics operations including airfreight, import/export regulations, and cost structures.
• Proven experience in performance analysis, reporting, and vendor management.
• Self-motivated with ability to work independently in a dynamic environment.
• Knowledge of mobile devices and vendor relationship management.

Responsibilities

• Coordinate and optimize end-to-end logistics operations including pickup, delivery, and shipment tracking.
• Manage logistics vendors and supplier relationships with performance reviews and improvement actions.
• Lead regular operational reviews with internal teams and external partners.
• Analyze logistics performance data by region and provide actionable insights.
• Maintain accurate records and ensure compliance with processes and SLAs.
• Produce daily, weekly, and monthly reports to support visibility and decisions.
• Drive continuous improvement to enhance service quality and efficiency.
• Collaborate across functions to resolve issues and align with business goals.
• Define corrective action plans with suppliers to meet KPIs.
• Distribute weekly data analysis on trends and KPI impact.
• Handle enquiries from internal and occasionally external stakeholders.
• Provide advice to other areas of Logistics as required.

Skills

Analytical skills

Communication skills

English proficiency

Attention to detail

Problem solving

Independent worker

Education

Bachelor’s degree or equivalent experience

5+ years logistics experience

Tools

Microsoft Office Suite

Warehouse Management Systems (WMS)

Inventory tracking tools

Job description

In this position you will....

Lead end-to-end logistics operations, ensuring efficient coordination of vendors, suppliers, and customers to deliver service excellence against KPIs and SLAs. You will drive performance monitoring, continuous improvement, and data-led decision-making across logistics activities.

You will be responsible for…

• Coordinating and optimizing end-to-end logistics operations, including pickup, delivery, and shipment tracking.
• Managing logistics vendors and supplier relationships, including performance reviews, service capability assessments, and improvement actions.
• Leading regular operational reviews (daily, weekly, monthly) and facilitating meetings with internal teams and external partners.
• Analyzing logistics performance data by region, identifying trends, and providing actionable insights and recommendations to management.
• Monitoring and maintaining accurate operational records (e.g., shipments, inventory, vendor invoices) and ensuring compliance with agreed processes and SLAs.
• Producing timely and accurate reports (daily, weekly, monthly) to support operational visibility and decision-making.
• Driving continuous improvement initiatives to enhance service quality, efficiency, and customer experience.
• Collaborating cross-functionally to resolve operational issues and align logistics activities with broader business objectives.
• Initiating clearly defined agreed corrective action plans with our suppliers from analysis, with an outcome to quickly align supplier performance with bolttech KPI’s.
• Distributing regular weekly data analysis on issue trends and KPI impact that all parties can clearly understand (using graph data).
• Handling enquiries from internal and occasionally external stakeholders
• Providing advice to other areas of the Logistics function as required by management

For you to be successful…

We expect you to be able to demonstrate the following key competencies

Impactful

• Empowered to be quick to act and take steps to address issues
• Seeks necessary information on which to base decisions and is comfortable recommending an approach
• Maintains commitment to achieving goals in the face of obstacles

Inclusive

• Open minded to a variety of viewpoints and looks to learn from diverse perspectives
• Understands the need for flexible approaches based on unique cultural environments and norms
• Demonstrates awareness of own biases, beliefs and assumptions, is cognisant that these may be different to those of others

Collaborative

• Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team
• Builds diverse networks and cooperative key working relationships to work in partnership with others
• Co-operates with team members to resolve problems and achieve goals

You will require the following qualifications and skills

• Bachelor’s degree or equivalent experience.
• 5+ years’ experience in logistics, supply chain, or courier operations.
• Strong understanding of logistics operations, including airfreight, import/export regulations, and cost structures.
• Proven experience in performance analysis, reporting, and vendor management.
• Self-motivated with the ability to work independently in a dynamic environment.
• Comprehensive knowledge of modern smart devices, including phones, tablets, watches, etc.
• Familiarity with mobile industry trends and vendor relationship management.
• Proven ability to analyze operational processes and implement proactive measures to address challenges.
• Experience in solving service and business problems to improve operational efficiency.
• Proficient in Microsoft Office Suite.
• Effective communication skills, including the ability to explain technical issues in simple terms to coworkers and customers.
• Proficient or intermediate level in English (oral and written).
• Detail-oriented and meticulous personality capable of handling multiple tasks simultaneously.
• Experience with warehouse management systems and inventory processes.
• Knowledge of cycle counting, inventory audits, and overall logistics management.