Insurance Virtual Assistant

X-Strym Ventures Corporation; Philippines; On-site; PHP 227,000 - 324,000; Full time

Job summary

X-Strym Ventures Corporation is seeking an experienced Insurance Virtual Assistant to support our non-life insurance operations, focusing on auto, home, and fire policies. You will help with underwriting, renewals, endorsements, and claims, delivering top-tier service to clients in a collaborative team environment.

Ideal candidates have solid knowledge of underwriting, policy administration, and claims processing, plus strong communication and organizational skills.

Qualifications

• Experience in non-life insurance: auto, home, and fire.
• Strong underwriting, policy administration, and claims processing.
• Excellent communication and client service orientation.
• Detail-oriented with organized policy information.
• Familiar with industry regulations and compliance.
• Ability to work independently and in a team.

Responsibilities

• Underwrite non-life policies (auto/home/fire).
• Handle renewals, endorsements, and claims.
• Maintain accurate client records and policy data.
• Respond to client inquiries with expert guidance.
• Collaborate with team for efficient policy management.
• Stay current with non-life trends and regulations.
• Support insurance-related projects.
• Provide exceptional service to policyholders and prospects.

Skills

Non-life insurance

Underwriting

Policy administration

Claims processing

Client service

Communication skills

Detail oriented

Insurance software

Regulatory compliance

Independent & team work

Tools

Insurance software

Job description

As an experienced Insurance Virtual Assistant, you will play a vital role in supporting our agency's non-life insurance operations. Your expertise in areas like auto, home, and fire insurance will be instrumental in delivering top-tier service to our clients and contributing to our agency's growth.

RATE: Php 200.00/hour

Responsibilities:

• Assist in underwriting non-life insurance policies, including auto, home, and fire insurance.
• Handle policy renewals, endorsements, and claims processing.
• Maintain accurate and up-to-date client records and policy information.
• Respond to client inquiries, providing expert guidance on non-life insurance matters.
• Collaborate with the insurance team to ensure efficient policy management and client satisfaction.
• Stay current with non-life insurance industry trends, regulations, and best practices.
• Contribute to the development and implementation of insurance-related projects.
• Provide exceptional customer service to policyholders and prospective clients.

Requirements:

• Proven experience in non-life insurance, including auto, home, and fire insurance.
• Strong understanding of underwriting, policy administration, and claims processing.
• Excellent communication skills and client service orientation.
• Detail-oriented with the ability to manage and organize policy-related information.
• Proficiency in relevant insurance software and tools.
• Familiarity with industry regulations and compliance.
• Ability to work independently and as part of a collaborative team.
• A commitment to providing the highest level of service to clients.