Insurance Admin

Vault Outsourcing OPC; Muntinlupa; Sur place; PHP 240 000 - 320 000; Plein temps

Avantages offerts par ce poste

HMO + paid time off

Competitive salary package

Supportive leadership

Résumé du poste

Vault Outsourcing OPC is seeking an Insurance Administrative Assistant in Metro Manila to support Account Executives with new accounts and servicing existing General Insurance policies. You will handle client inquiries, process policies, invoices, and claims data, and maintain accurate records.

The ideal candidate will have strong organizational and communication skills, proficiency in office software, and a basic understanding of insurance procedures.

Qualifications

• Strong organizational skills to manage multiple tasks efficiently.
• Clear written and verbal communication with clients and colleagues.
• High attention to detail for accurate data entry and documentation.
• Customer service orientation with a friendly, helpful attitude.
• Proficient in standard office software; ability to learn insurance-specific systems.
• Ability to handle sensitive information with confidentiality.
• Collaborative team player with a positive work mindset.
• Adaptable to evolving insurance regulations and processes.
• Basic understanding of insurance policies and procedures is a plus.

Responsabilités

• Provide service to existing clients through broking system processing, invoicing, processing quotes and policy transactions via online platforms, and general broking.
• Handle communications from clients, addressing inquiries and providing basic information about policies and procedures.
• Assist in processing of existing and new insurance policies, including gathering required information and documentation.
• Input and update customer information, policy details, and claims data into the company's database.
• Maintain organized and up-to-date records of policies, claims, and other important documents.
• Assist in processing premium payments and maintain accurate billing records.
• Aid in processing of insurance claims by gathering necessary information and documentation from clients.
• Support claims lodgement, progression, and resolution involving liaison with underwriters.
• Respond to enquiries from existing and potential clients.

Connaissances

Organizational skills

Communication

Attention to detail

Customer service

Computer proficiency

Confidentiality

Teamwork

Adaptability

Knowledge of insurance

Outils

Microsoft Office

Excel

Description du poste

As an Insurance Administrative Assistant, you will be an essential part of our team, ensuring that all administrative tasks related to insurance policies, claims, and customer service are handled efficiently and accurately. The position is responsible for assisting Account Executives in the development of new accounts and the servicing of existing accounts for General Insurance products.

Key Responsibilities

• Provide service to existing clients through broking system processing, invoicing, processing quotes and policy transactions via online platforms, and general broking
• Handle communications from clients, addressing their inquiries and concerns, and providing basic information about insurance policies and procedures
• Assist in the processing of existing and new insurance policies, including gathering required information and documentation
• Input and update customer information, policy details, and claims data into the company's database
• Maintain organized and up-to-date records of policies, claims, and other important documents
• Assist in processing premium payments and maintain accurate billing records
• Aid in the processing of insurance claims by gathering necessary information and documentation from clients
• Support claims lodgement, progression, and resolution involving liaison with underwriters
• Respond to enquiries from existing and potential clients

Qualifications

• Organizational Skills: Ability to manage and prioritize multiple tasks efficiently
• Communication Skills: Strong written and verbal communication skills for interacting with clients and colleagues
• Attention to Detail: Accurate data entry and careful documentation are crucial in the insurance industry
• Customer Service Orientation: A friendly and helpful attitude when dealing with clients
• Computer Proficiency: Familiarity with office software (Microsoft Office, Excel, etc.) and the ability to learn industry-specific software
• Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality
• Teamwork: Collaborate effectively with colleagues and contribute to a positive working environment
• Adaptability: Insurance regulations and procedures may change, so the ability to adapt to new processes is essential
• Knowledge of Insurance: Basic understanding of insurance policies, terms, and procedures is a plus

What You'll Love

• Competitive salary package
• HMO + paid time off
• Supportive leadership that values your voice and expertise
• Clear growth opportunities and skill development
• A people-first culture built on trust, collaboration, and creativity
• Fun engagement activities and a positive team environment