Insurance Underwriting Support Specialist

QBE Group Shared Services Centre; Cebu City; On-site; PHP 223,000 - 391,000; Full time

Job summary

QBE Group Shared Services Centre in Cebu City is seeking a role to support underwriters by reviewing documents, creating binders, processing applications, renewals, and endorsements to determine acceptance or rejection based on underwriting guidelines.

The role also provides technical support and policy administration for new business and renewals within approved authority levels and service standards, while collaborating with agents and internal stakeholders to resolve issues promptly.

Qualifications

• Necessary Qualifications include: Secondary school certification.
• Preferred Qualifications include: Tertiary Degree or equivalent combination of education and work experience.

Responsibilities

• Support underwriting activities by following established guidelines and referral rules.
• Assist with profit improvement initiatives for assigned territory by contributing to the development of underwriting plans.
• Collaborate with key stakeholders by sharing information and recommending solutions to basic underwriting issues.
• Assist team with streamlined underwriting by processing, documenting and organising assigned policies.
• Build relationships with agents by gathering inquiries, researching issues, and supporting agent training.
• Participate in project teams by collaborating during business planning and troubleshooting process issues.
• Maintain product, system, and process knowledge.
• Provide a professional level of services to external customers and internal stakeholders.
• Ensure timely communication with relevant stakeholders with respect to processing queries.

Skills

Underwriting

Documentation handling

Regulatory compliance

Detail-oriented

Customer service

Analytical thinking

Stakeholder management

Collaboration tools

Technical support

Education

Secondary school certification

Ter tiary degree or equivalent

Job description

QBE Group Shared Services Centre in Cebu City is seeking a role to support underwriters by reviewing documents, creating binders, processing applications, renewals, and endorsements to determine acceptance or rejection based on underwriting guidelines.

The role also provides technical support and policy administration for new business and renewals within approved authority levels and service standards, while collaborating with agents and internal stakeholders to resolve issues promptly.