Insurance Operations Lead - P&C Billing & Contact Center

Recruitify_HR; Manila; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Recruitify_HR is looking for an Operations Assistant Manager in Manila. The role involves managing operations within the Property & Casualty Insurance sector. Candidates should have a background in insurance with experience in a contact center, ideally with leadership responsibilities. Responsibilities include operational efficiency, account management, and team leadership. The position offers benefits such as performance bonuses, HMO, and annual company trips.

Qualifications

• 1-2 years of pure insurance experience in Property & Casualty.
• Minimum 2-3 years contact center experience, with at least 1 year in a leadership role.
• Strong knowledge of insurance billing processes.

Responsibilities

• Assist in managing operations and ensuring efficiency.
• Support billing, account management, and policy servicing.
• Lead a team in a contact center environment.

Skills

Insurance experience in Property & Casualty

Contact center experience

Analytical skills

Communication skills

MS Office proficiency

Education

Bachelor's degree

Tools

CRM systems

QA tools

Job description

Recruitify_HR is looking for an Operations Assistant Manager in Manila. The role involves managing operations within the Property & Casualty Insurance sector. Candidates should have a background in insurance with experience in a contact center, ideally with leadership responsibilities. Responsibilities include operational efficiency, account management, and team leadership. The position offers benefits such as performance bonuses, HMO, and annual company trips.