Customer Service Associate (Insurance)

8000 Accenture Inc Company; Muntinlupa; On-site; PHP 260,000 - 380,000; Full time

Job summary

Accenture is seeking a detail-oriented administrator in Muntinlupa to review documents, verify agent and license information, and determine proper handling of work. The role requires full-time onsite presence and adherence to team processes.

You will encode agent, license and commission data into the system, update existing records when needed, create and post correspondences, and identify the next steps in the workflow to drive timely transactions. Flexibility and coachability are essential.

Qualifications

• Open to college graduates and undergraduate who have completed at least 2nd year.
• Must have 1 year of experience in financial/healthcare/insurance accounts
• Proficient in Microsoft applications
• Must be willing to work full time onsite in Muntinlupa, Alabang
• Must be flexible with shifts
• Ability to adhere to current performance tool that team uses
• Coachable - Seeks out and accepts feedback to improve personal performance

Responsibilities

• Review completeness and compliance of all documents received.
• Verify accuracy of agent and license information.
• Analyze information to determine proper handling of work.
• Encode agent, license and commission information in the system accurately.
• Update existing agent record in the system, if needed.
• Create and post correspondences, if needed.
• Identify the next process based on the workflow and create necessary transactions.
• Performs other task that may be assigned from time to time by Team Leader, Manager, Director.

Skills

Microsoft Office

Attention to detail

Coachable

Flexible shifts

Education

College graduate or 2nd year undergrad

Tools

Microsoft Office

Job description

Review completeness and compliance of all documents received. Verify accuracy of agent and license information. Analyze information to determine proper handling of work. Encode agent, license and commission information in the system accurately. Update existing agent record in the system, if needed. Create and post correspondences, if needed. Identify the next process based on the workflow and create necessary transactions. Performs other task that may be assigned from time to time by Team Leader, Manager, Director.

SKILLS AND QUALIFICATIONS

• Open to college graduates and undergraduate who have completed at least 2nd year
• Must have 1 year of experience in financial/healthcare/insurance accounts
• Proficient in Microsoft applications
• Must be willing to work full time onsite in Muntinlupa, Alabang
• Must be flexible with shifts
• Ability to adhere to current performance tool that team uses
• Coachable - Seeks out and accepts feedback to improve personal performance

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture