Insurance Claims & Policy Specialist

Gratitude Philippines; Pasay; On-site; PHP 279,000 - 446,400; Full time

Job summary

A financial services company in Metro Manila is seeking a dedicated professional to manage and coordinate insurance claims and provide outstanding customer service. The ideal candidate holds a bachelor's degree and has 1–3 years of experience in the insurance field. Key responsibilities include resolving insurance-related inquiries and assisting clients with their policies. Strong customer service orientation and problem-solving skills are essential for success in this role. This position offers a dynamic work environment.

Qualifications

• 1–3 years of experience in insurance or related fields.
• Strong work ethic and attention to detail.

Responsibilities

• Manage and coordinate insurance claims and policies for clients.
• Provide outstanding customer service and support to clients regarding their insurance needs.
• Analyze and resolve insurance-related issues and inquiries.
• Assist clients with account management and policy updates.
• Maintain accurate records and documentation of insurance transactions.

Skills

Customer service orientation

Problem-solving skills

Account management abilities

Financial literacy

Technical skills in insurance software

Organizational skills

Education

Bachelor’s degree in a relevant field

Job description

A financial services company in Metro Manila is seeking a dedicated professional to manage and coordinate insurance claims and provide outstanding customer service. The ideal candidate holds a bachelor's degree and has 1–3 years of experience in the insurance field. Key responsibilities include resolving insurance-related inquiries and assisting clients with their policies. Strong customer service orientation and problem-solving skills are essential for success in this role. This position offers a dynamic work environment.