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Job summary
An insurance brokerage in the Philippines is looking for a Client Relations Associate to support Account Executives in managing client relationships and ensuring excellent service. The ideal candidate will have strong interpersonal skills, excellent communication abilities, and customer service experience. This is a full-time, on-site position located in Makati, focusing on client inquiries, documentation, and maintaining client satisfaction.
Qualifications
Strong interpersonal skills and able to manage client relationships.
Excellent written and verbal communication skills.
Analytical skills necessary for solving client-related issues.
Experience in customer service is essential.
Responsibilities
Assist Account Executives in managing client accounts and inquiries.
Process insurance applications, renewals, and documentation.
Respond promptly to client inquiries.
Provide accurate information about insurance products.
Build strong relationships with clients to enhance satisfaction.
Skills
Strong Interpersonal Skills
Excellent Communication skills
Proficiency in Analytical Skills
Customer Service experience
Education
Bachelor's degree in Business Administration or related field
Job description
An insurance brokerage in the Philippines is looking for a Client Relations Associate to support Account Executives in managing client relationships and ensuring excellent service. The ideal candidate will have strong interpersonal skills, excellent communication abilities, and customer service experience. This is a full-time, on-site position located in Makati, focusing on client inquiries, documentation, and maintaining client satisfaction.