Instructional Design Specialist

BSA Solutions Inc; Cebu City; On-site; PHP 300,000 - 460,000; Full time

Job summary

BSA Solutions Inc. is seeking an Instructional Design Specialist to design, develop, and maintain high-quality learning solutions for IT systems and business processes.

You will translate complex technical information into engaging training experiences and apply instructional design principles to scalable content. The role reports to the Organizational Change Management Manager and has no supervisory responsibilities.

Qualifications

• Bachelor’s degree in Instructional Design, Education, Learning Technologies, Organizational Development, or a related field.
• 2+ years of experience in instructional design, eLearning development, learning and development, or a related field.
• Hands-on experience developing digital learning content using Adobe Captivate or comparable rapid authoring tools.

Responsibilities

• Design, develop, and maintain engaging learning solutions, including eLearning courses, simulations, assessments, microlearning, job aids, and instructor-led training materials.
• Develop and maintain learning content, curricula, learning paths, and assessments within the Learning Management System (LMS).
• Apply instructional design methodologies, adult learning principles, and learning science to create effective and measurable learning experiences.
• Create interactive digital learning experiences using Adobe Captivate and other rapid authoring and multimedia development tools.
• Partner with IT subject matter experts to analyze learning needs and transform complex technical and business process information into clear, structured, learner-friendly content.

Skills

Instructional design

Technical writing

Information design

Project management

English communication

Education

Bachelor’s degree in Instructional Design or related field

Tools

Adobe Captivate

Rapid authoring tools

Job description

JOB TITLE: INSTRUCTIONAL DESIGN SPECIALIST

LOCATION: CEBU CITY

WORK ARRANGEMENT: ONSITE

SHIFT: 10:00PM – 7:00AM

COMPANY DESCRIPTION

About BSA Solutions

Come be a part of a "Great Place to Work" at BSA Solutions Inc., where we're not just offering jobs- we're building careers. With offices in both the Philippines and Malaysia, we offer a wide range of diversified roles across various industries, from accounting and IT to marketing and human resources. We are a dynamic, fast-growing company committed to nurturing an inclusive and supportive workplace culture where you can thrive. With a focus on professional development, work-life balance, and competitive benefits, we provide the perfect environment for you to grow both personally and professionally. If you are a talented professional eager to contribute to a world‑class team and work with global clients, your next great career move is waiting for you right here. We are a talent outsourcing company with offices in the Philippines and Malaysia. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace-we are a family. We create a satisfying work environment, one where you'll look forward to coming to every day. A place where the best and brightest minds meet to build a community of successful companies.

WHAT DO WE OFFER

• Financial Security: Enjoy a stable and competitive salary along with a comprehensive benefits package, including private health insurance and paid time off.
• Structured Career Growth: Benefit from clear advancement opportunities, dedicated mentorship, and personalised training programs that go beyond a typical job.
• Community and Support: Become part of a collaborative, dynamic team. You'll work in a supportive environment where you can build strong professional relationships and grow together.
• Global Career Opportunities: Work with leading companies from around the world and gain international exposure, all from the comfort of your home country.

JOB SUMMARY

The Instructional Design Specialist is responsible for designing, developing, and maintaining high-quality learning solutions that support Woodgrain’s IT systems, applications, and business processes. This role translates complex technical information into clear, engaging, and learner-focused training experiences that enable employees and business partners to effectively adopt and use technology solutions. The role applies instructional design principles and learning technologies to create scalable, accessible, and measurable learning experiences.

This position reports to the Organizational Change Management Manager. This position has no supervisory responsibilities.

WHAT YOU’LL DO

• Design, develop, and maintain engaging learning solutions, including eLearning courses, simulations, assessments, microlearning, job aids, and instructor-led training materials.
• Develop and maintain learning content, curricula, learning paths, and assessments within the Learning Management System (LMS).
• Apply instructional design methodologies, adult learning principles, and learning science to create effective and measurable learning experiences.
• Create interactive digital learning experiences using Adobe Captivate and other rapid authoring and multimedia development tools.
• Partner with IT subject matter experts to analyze learning needs and transform complex technical and business process information into clear, structured, learner-friendly content.
• Develop and maintain storyboards, scripts, learning objectives, assessments, facilitator materials, and evaluation measures.
• Ensure training materials are accurate, consistent, accessible, user-friendly, and aligned with Woodgrain’s standards and business needs.
• Collaborate with the IT Training Program Administrator to align learning content with training delivery strategies, schedules, system implementations, and program priorities.
• Maintain and organize training assets, user guides, job aids, technical documentation, and other learning resources.
• Evaluate learning effectiveness using learner feedback, performance data, adoption metrics, and other relevant measures; recommend improvements based on findings.
• Support the development and sustainment of training content for enterprise systems, IT applications, system upgrades, and new technology implementations.
• Stay current with instructional design methodologies, learning technologies, accessibility standards, and digital learning trends.
• Promote consistent instructional design practices and a high-quality learner experience across IT training programs.
• Support Woodgrain’s mission, vision, and values through collaboration, innovation, and accountability.

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Instructional Design, Education, Learning Technologies, Organizational Development, or a related field; equivalent combination of education and experience may be considered.
• At least 2 years of experience in instructional design, eLearning development, learning and development, or a related field.
• Hands‑on experience developing digital learning content using Adobe Captivate or comparable rapid authoring tools.
• Strong instructional design, technical writing, and information design skills.
• Strong attention to detail and ability to manage multiple projects, priorities, and deadlines.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with subject matter experts, technical teams, business stakeholders, and other learning professionals.
• Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred.

Experience translating complex technical, system, or business process information into clear and engaging learning content. Ready to apply your expertise in a role that offers both stability and significant growth? If you have a passion for precision and a talent for supporting others, we want to hear from you.