Inside Sales VA

Tavor Perry; Maasin; On-site; PHP 360,000 - 600,000; Full time

Job summary

Company: Tavor Perry is a multi-location home services business seeking an inside sales professional to convert leads into booked jobs across locations. The role emphasizes fast follow-up by phone and text, CRM management, and data-driven reporting to improve revenue and customer loyalty.

You will engage US-based prospects, manage campaigns, monitor ads, and collaborate with marketing to convert opportunities while maintaining an owner mentality and a reliable, results-driven work ethic.

Qualifications

• Proven experience in inside sales or lead follow-up with a track record of converting leads.
• Excellent spoken and written English, with confidence speaking to US customers by phone and text.
• Hands-on experience working in a CRM, including logging activity and running reports.
• Strong skills with spreadsheets (Google Sheets or Excel) and the ability to analyze data and spot trends.
• Proactive, owner-minded approach to spotting problems and opportunities.

Responsibilities

• Watch the CRM throughout the day for new quotes, bookings, cancellations, and voided jobs, and act quickly on every opportunity.
• Call new quote requests promptly to close the sale and upsell additional services.
• Follow up on unbooked quotes, missed calls from local service ads, and inbound text inquiries to recover lost business.
• Call outbound prospects and campaign responses, and nurture interested leads through to a booking.
• Look into cancellations and voided jobs to learn why they were lost and win customers back where possible.
• Text recent customers to check on their experience, send Google review links to satisfied customers, monitor reviews across all locations, and elevate complaints or negative reviews to management immediately.
• Post approved content and monitor comments and messages across Facebook, Instagram, X, YouTube, LinkedIn, Nextdoor, and Patch, flagging potential leads and customer issues.
• Monitor advertising and campaign performance (Google Local Services Ads, PPC/Performance Max, AI platform ads, and email campaigns) and run daily competitor searches in key service areas.
• Run and analyze CRM and advertising reports on jobs, revenue, locations, service types, lead sources, conversions, and cancellations to show where revenue is won and lost.
• Review fuel card, toll, and vehicle‑tracking reports to flag unusual activity and cost‑saving opportunities, and support management with data entry, CRM upkeep, spreadsheets, and research.

Skills

Inside sales

Outbound calling

Lead follow-up

English proficiency

CRM experience

Spreadsheet skills

Google Workspace

Social media management

Owner-minded

Reliability

Tools

CRM software

Google Sheets

Excel

Google Workspace

Social media management tools

Job description

Job Summary

In a business with many locations, a missed call is a missed job, and a proactive, sales-minded professional will make sure we answer every one of them. You will help our multi-location home services business book more jobs, recover lost opportunities, and strengthen customer loyalty. The core of the role is fast, consistent lead follow‑up by phone and text, supported by CRM management, marketing monitoring, and business reporting. Confidence speaking with US customers, comfort with numbers, and the instinct to think like an owner rather than work through a checklist will set you apart.

Key Responsibilities

• Watch the CRM throughout the day for new quotes, bookings, cancellations, and voided jobs, and act quickly on every opportunity
• Call new quote requests promptly to close the sale and upsell additional services
• Follow up on unbooked quotes, missed calls from local service ads, and inbound text inquiries to recover lost business
• Call outbound prospects and campaign responses, and nurture interested leads through to a booking
• Look into cancellations and voided jobs to learn why they were lost and win customers back where possible
• Text recent customers to check on their experience, send Google review links to satisfied customers, monitor reviews across all locations, and elevate complaints or negative reviews to management immediately
• Post approved content and monitor comments and messages across Facebook, Instagram, X, YouTube, LinkedIn, Nextdoor, and Patch, flagging potential leads and customer issues
• Monitor advertising and campaign performance (Google Local Services Ads, PPC/Performance Max, AI platform ads, and email campaigns) and run daily competitor searches in key service areas
• Run and analyze CRM and advertising reports on jobs, revenue, locations, service types, lead sources, conversions, and cancellations to show where revenue is won and lost
• Review fuel card, toll, and vehicle‑tracking reports to flag unusual activity and cost‑saving opportunities, and support management with data entry, CRM upkeep, spreadsheets, and research

Mandatory Skills

• Proven experience in inside sales, outbound calling, or lead follow‑up with a track record of converting leads
• Excellent spoken and written English, with confidence speaking to US customers by phone and text
• Hands‑on experience working in a CRM, including logging activity and running reports
• Strong skills with spreadsheets (Google Sheets or Excel) and the ability to analyze data and spot trends
• Proficiency in Google Workspace and the ability to learn new software quickly
• Experience posting and monitoring content on major social media platforms
• Proactive, owner‑minded approach to spotting problems and opportunities
• Conscientious about your commitments, accurate in everything you hand over, and comfortable working on your own for long stretches
• Strong communication skills

Preferred Skills

• Experience in a home service business (cleaning, HVAC, plumbing, pest control, or similar)
• Familiarity with Google Local Services Ads, Google Ads, or Performance Max campaigns
• Proven upselling experience
• Experience with call tracking or marketing attribution tools
• Background in customer service or online review management
• Experience reviewing fleet or expense reports such as fuel cards, tolls, or GPS tracking
• Comfortable owning several priorities in the same week by ranking them each morning and sending short status notes without being prompted

Why Join Us

Join a hands‑on, owner‑led team where your work directly drives revenue and your ideas are heard. You will build skills across sales, marketing, and business analytics, with real room to take ownership and grow with us.