Inside Sales Support

Yokowo Philippines Inc.; Cavite City; On-site; PHP 320,000 - 420,000; Full time

Job summary

Yokowo Philippines Inc. is seeking a detail-oriented Sales Support professional to assist the Sales team and manage customer orders using SAP. The role emphasizes accuracy, timely processing, and cross-functional coordination in a semiconductor-related environment.

Qualified candidates should have a Bachelor’s degree in a related field and 1–3 years of experience in sales support or order management. Proficiency in SAP and Excel is required to ensure smooth order flow and reporting.

Qualifications

• Bachelor's degree or higher in a related field.
• 1–3 years of experience in Sales Support, Sales Administration, Order Management, Customer Service, or Sales Operations.
• Working knowledge of SAP S/4HANA is required/preferred.
• Experience processing sales orders, purchase orders, deliveries, and billing in SAP.

Responsibilities

• Process and monitor customer purchase orders and sales orders using SAP.
• Ensure accurate entry of customer, material, pricing, quantity, and delivery information.
• Monitor order status, delivery schedules, back orders, and customer requirements.
• Coordinate with Sales, Production Planning, and other departments to ensure timely order fulfillment.
• Communicate with customers regarding order status, delivery schedules, and other sales-related concerns.
• Prepare sales reports, order status reports, quotations, and other required documents.
• Maintain accurate customer and sales records in SAP and other systems.
• Monitor pending orders and proactively follow up with concerned departments.
• Assist the Sales team with day-to-day administrative and operational requirements.
• Investigate discrepancies related to orders, deliveries, pricing, and billing.

Skills

Communication

Attention to detail

Microsoft Excel

Education

Bachelor's degree in Business Administration

Supply Chain Management

Industrial Engineering

Tools

SAP S/4HANA

Job description

SALES SUPPORT - SEMICONDUCTOR INDUSTRY

Job Summary

We are looking for a detail-oriented and organized Sales Support professional to join our team. The successful candidate will provide administrative and operational support to the Sales team, manage customer orders, coordinate with internal departments, and ensure accurate and timely processing of sales transactions using SAP.

Experience in the semiconductor, electronics, or manufacturing industry is highly preferred.

Key Responsibilities

• Process and monitor customer purchase orders and sales orders using SAP.
• Ensure accurate entry of customer, material, pricing, quantity, and delivery information.
• Monitor order status, delivery schedules, back orders, and customer requirements.
• Coordinate with Sales, Production Planning, and other departments to ensure timely order fulfillment.
• Communicate with customers regarding order status, delivery schedules, and other sales-related concerns.
• Prepare sales reports, order status reports, quotations, and other required documents.
• Maintain accurate customer and sales records in SAP and other company systems.
• Monitor pending orders and proactively follow up with concerned departments.
• Assist the Sales team with day-to-day administrative and operational requirements.
• Investigate and coordinate resolution of discrepancies related to orders, deliveries, pricing, and billing.
• Perform other sales support duties as assigned.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, Industrial Engineering, or a related field.
• 1–3 years of experience in Sales Support, Sales Administration, Order Management, Customer Service, or Sales Operations.
• Experience in the semiconductor, electronics, manufacturing, or industrial industry is an advantage.
• Working knowledge of SAP S/4HANA is required/preferred.
• Experience processing Sales Orders, Purchase Orders, deliveries, and billing-related transactions in SAP.
• Good knowledge of Microsoft Excel, including VLOOKUP/XLOOKUP, Pivot Tables, filters, and basic formulas.
• Strong attention to detail and accuracy in handling data and documents.
• Good written and verbal communication skills.