Inside Sales Representative

Eveready Express; Philippines; On-site; PHP 2,689,000 - 4,097,000; Full time

Job summary

Eveready Express is seeking an Inside Sales Associate to drive new business and grow customer relationships in the fast-paced New York and Tri-State logistics market.

You will generate opportunities, manage quotes and orders, and collaborate with Dispatch to maximize fleet utilization while maintaining high service levels. The role requires strong English communication and a hunter mindset.

Qualifications

• Minimum of 2 years of experience in inside sales, telemarketing, business development, or a similar role.
• Experience in US trucking, transportation, courier, freight brokerage, or logistics is a MUST.
• Hunter mentality with the ability to initiate conversations and pursue new business.
• Excellent spoken and written English.
• Strong interpersonal skills to connect with different customer personalities.
• Comfortable making 50+ outbound calls daily and meeting targets.

Responsibilities

• Develop new business opportunities through outbound prospecting and lead generation.
• Maintain and grow existing customer accounts to increase revenue and gross profit.
• Handle inbound inquiries, prepare quotes, and manage orders with accuracy.
• Manage sales activities and opportunities in the CRM for visibility and follow-up.
• Coordinate with Dispatch and Operations to convert sales into profitable orders.

Skills

Inside sales

Lead generation

Outbound calling

CRM usage

English communication

Relationship building

Tools

OnePageCRM

Job description

Eveready Express is a well-established U.S. leader in trucking, courier, logistics, and distribution. Founded in 1984, we have built our reputation on honesty, integrity, mutual respect, and a commitment to delivering reliable logistics solutions.

Our growing team combines virtual and onsite professionals who work together to provide exceptional service, build lasting customer relationships, and drive business growth.

We are looking for a results-driven Inside Sales Associates (ISAs) with a strong sales mindset, a hunter mentality, and the ability to build relationships with customers in the fast-paced New York and Tri-State logistics market.

Position Overview

About Eveready Express

Eveready Express is a well-established U.S. leader in trucking, courier, logistics, and distribution. Founded in 1984, we have built our reputation on honesty, integrity, mutual respect, and a commitment to delivering reliable logistics solutions.

Our growing team combines virtual and onsite professionals who work together to provide exceptional service, build lasting customer relationships, and drive business growth.

We are looking for a results-driven Inside Sales Associates (ISAs) with a strong sales mindset, a hunter mentality, and the ability to build relationships with customers in the fast-paced New York and Tri-State logistics market.

The Inside Sales Associate is responsible for generating new business, developing existing customer accounts, and increasing revenue and gross profit across the Eveready Express fleet.

This role combines proactive outbound sales, customer relationship management, and operational coordination. The ISA will work closely with the Dispatch and Operations teams to identify sales opportunities, secure profitable orders, and maximize fleet utilization.

The ideal candidate is confident, persuasive, persistent, and comfortable communicating with a wide range of business personalities, particularly in the demanding New York City market. This individual must be able to build rapport quickly, identify customer needs, follow up consistently, and convert opportunities into profitable business.

Key Responsibilities

1. New Business Development and Prospecting

• Conduct a minimum of 50 outbound calls per day to identify prospects, qualify leads, introduce Eveready Express services, and develop new business opportunities.
• Proactively contact potential shippers, freight brokers, and other businesses requiring trucking, courier, and logistics services.
• Identify and pursue new sales opportunities through prospect lists, CRM records, inbound inquiries, and leads provided by the Sales team.
• Build and maintain a strong pipeline of qualified prospects through consistent outreach, follow-ups, and relationship-building activities.
• Develop an effective sales approach for engaging decision-makers and establishing relationships with customers in the New York and Tri-State markets.
• Communicate the company's service capabilities, value proposition, and competitive advantages to prospective customers.

2. Existing Customer Development and Retention

• Maintain regular contact with active customers to strengthen relationships, understand their logistics needs, and identify opportunities for additional business.
• Re-engage inactive and dormant accounts to generate repeat business and recover lost revenue opportunities.
• Identify opportunities to cross-sell and upsell services based on customer requirements.
• Follow up with prospects who have previously requested quotes or expressed interest in Eveready Express services.
• Maintain a professional, responsive, and customer-focused approach to build long-term business relationships.

3. Inbound Sales and Order Management

• Respond promptly and professionally to inbound phone calls and email inquiries from prospective and existing customers.
• Prepare and provide quotes based on customer requirements, service availability, and applicable pricing guidelines.
• Enter customer orders accurately into the company's systems and coordinate with Dispatch to support timely execution.
• Meet a minimum production target of 20 orders per week, while maintaining accuracy, service quality, and profitability.
• Follow up on outstanding quotes and pending orders to improve conversion rates.
• Ensure customer requirements, pricing details, and relevant instructions are documented accurately.

4. CRM Management and Sales Reporting

• Use OnePageCRM to manage prospect and customer records, track sales opportunities, and maintain an organized follow-up pipeline.
• Log outbound calls, emails, customer conversations, sales activities, and relevant account information in the CRM.
• Utilize approved email templates and sales tools to maintain consistent and professional communication.
• Keep prospect and customer information accurate, complete, and up to date.
• Track follow-ups, quotes, orders, and other relevant sales performance indicators.
• Maintain disciplined CRM usage to ensure visibility into the sales pipeline and accountability for results.

5. Dispatch and Operations Coordination

• Work closely with Dispatch and Operations to identify available fleet capacity and convert sales opportunities into executable, profitable orders.
• Communicate customer requirements, delivery details, pricing, and service expectations clearly to the appropriate team members.
• Coordinate with Dispatch to ensure quoted services align with operational capabilities and driver availability.
• Support efforts to improve fleet utilization, revenue generation, and gross profit.
• Escalate customer concerns, service issues, and potential operational challenges to the appropriate team members.
• Contribute to a collaborative work environment focused on customer satisfaction, profitability, and operational efficiency.

Qualifications and Requirements

• Minimum of 2 years of experience in inside sales, telemarketing, business development, or a similar sales role.
• Experience in US trucking, transportation, courier, freight brokerage, or logistics is a MUST
• Demonstrated hunter mentality, including the confidence and persistence to initiate conversations, overcome objections, and pursue new business.
• Excellent spoken and written English.
• Strong interpersonal skills and the ability to connect with different customer personalities.
• Proven ability to build relationships, qualify prospects, follow up on opportunities, and convert leads into sales.
• Comfortable making 50 or more outbound calls daily and working toward measurable performance targets.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
• Self-motivated, adaptable, and capable of working independently while collaborating with Sales, Dispatch, and Operations.
• Familiarity with CRM systems and sales tracking tools; experience with OnePageCRM is an advantage.

Work Schedule

• Full-time, Monday through Friday.
• Must be available to work during U.S. Eastern Time business hours.