Logistics & Trucking Support Specialist (Remote/Onsite)

Eveready Express; Philippines; Hybrid; PHP 1,058,000 - 1,588,000; Part time

Job summary

Eveready Express, a U.S.-based transportation provider, seeks a part-time remote-to-hybrid Customer Support Specialist in the Philippines with hands-on U.S. trucking experience. You will handle inquiries, coordinate shipments, and liaise with drivers and dispatch to ensure on-time service.

The role emphasizes accurate data entry, timely shipment updates, and professional communication with U.S. customers. The position offers growth into dispatch support and onboarding, with potential transition

Qualifications

• Hands-on experience in U.S. trucking, transportation, courier, or logistics.
• Experience in customer support, dispatch, shipment coordination, or operations.
• Excellent spoken and written English.
• Strong attention to detail and accuracy for shipment data.
• Ability to multitask in a fast-paced environment.
• Professional, positive, customer-focused attitude.
• Ability to work independently with remote and onsite teams.
• Comfortable learning new software and dispatch platforms.

Responsibilities

• Respond to customer inquiries promptly across calls, email, and messages.
• Provide shipment updates, changes, delays, and service issue communication.
• Coordinate with customers, drivers, dispatchers, and operations to ensure smooth service.
• Enter shipping orders accurately and schedule deliveries.

Skills

US trucking

Customer support

Dispatch coordination

English proficiency

Attention to detail

Multitasking

Independent work

Tools

Dispatch platforms

Web-based apps

Job description

Eveready Express, a U.S.-based transportation provider, seeks a part-time remote-to-hybrid Customer Support Specialist in the Philippines with hands-on U.S. trucking experience. You will handle inquiries, coordinate shipments, and liaise with drivers and dispatch to ensure on-time service.

The role emphasizes accurate data entry, timely shipment updates, and professional communication with U.S. customers. The position offers growth into dispatch support and onboarding, with potential transition