Inside Sales Representative

2GO Group; Pasay; On-site; PHP 300,000 - 540,000; Full time

Job summary

2GO Group is seeking an Indoor Sales Executive to drive business growth in the Philippines. You will coordinate prospecting activities, support Account Managers, and help develop opportunities within your assigned territory.

The role emphasizes revenue generation, account retention, and new business acquisition through consultative selling. Key duties include generating leads, managing a prospect pipeline, preparing proposals, and supporting contract renewals while working closely with Pricing,

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Logistics, or related field.
• At least two years of experience in B2B sales, telesales, inside sales, or business development.
• Experience in logistics, freight forwarding, courier, or express delivery services is preferred.

Responsibilities

• Provide day-to-day coordination and administrative support to Account Managers and Account Executives.
• Schedule client appointments, coordinate customer follow-ups, and support sales campaigns and lead qualification activities.
• Collaborate with Pricing, Operations, and Customer Service teams to address pre-sales and post-sales requirements.
• Assist in preparing sales proposals, quotations, presentations, and other sales-related materials.
• Identify and qualify potential customers through market research, outbound calls, referrals, networking, and digital platforms.
• Develop and maintain a prospect pipeline within the assigned territory.
• Present 2GO Express services and solutions to prospective clients using a consultative selling approach.
• Support new account acquisition, customer onboarding, and the development of tailored service proposals.
• Maintain relationships with existing clients while identifying opportunities for upselling, cross-selling, and account retention.
• Monitor customer requirements, shipment activity, service performance, and competitor movements.
• Coordinate account handovers and support contract renewals, extensions, and renegotiations.
• Address basic customer inquiries and elevate service concerns for timely resolution.
• Monitor account credit standing and payment behavior in coordination with Finance and Accounts Receivable teams.
• Assist in resolving billing disputes, reconciling accounts, and following up on overdue payments.
• Provide feedback on customer credit risks and promote compliance with agreed payment terms.
• Maintain accurate customer records, sales activities, and pipeline updates in CRM platforms.
• Prepare daily, weekly, and monthly sales reports, forecasts, and market intelligence updates.
• Track sales performance, account movement, and pipeline conversion to support revenue targets.
• Meet or exceed established sales activity, business development, and revenue objectives.

Skills

Lead generation

Inside sales

Telesales

Account management

Negotiation

CRM proficiency

Communication skills

Education

Bachelor’s degree in Business Administration, Marketing, Logistics, or related field

Tools

CRM platforms

Microsoft Office

Job description

As an Indoor Sales Executive at 2GO Express, you’ll support sales growth by managing prospecting activities, coordinating client requirements, and assisting Account Managers in developing business opportunities within their assigned territories. You’ll help deliver a seamless customer experience while contributing to revenue generation, account retention, and new business acquisition.

Job Description

Business Development Team

Inside Sales Representative

What You’ll Do

Territory & Sales Support

• Provide day-to-day coordination and administrative support to Account Managers and Account Executives.
• Schedule client appointments, coordinate customer follow-ups, and support sales campaigns and lead qualification activities.
• Collaborate with Pricing, Operations, and Customer Service teams to address pre-sales and post-sales requirements.
• Assist in preparing sales proposals, quotations, presentations, and other sales-related materials.

Lead Generation & Business Development

• Identify and qualify potential customers through market research, outbound calls, referrals, networking, and digital platforms.
• Develop and maintain a prospect pipeline within the assigned territory.
• Present 2GO Express services and solutions to prospective clients using a consultative selling approach.
• Support new account acquisition, customer onboarding, and the development of tailored service proposals.

Account Management & Customer Relations

• Maintain relationships with existing clients while identifying opportunities for upselling, cross-selling, and account retention.
• Monitor customer requirements, shipment activity, service performance, and competitor movements.
• Coordinate account handovers and support contract renewals, extensions, and renegotiations.
• Address basic customer inquiries and elevate service concerns for timely resolution.

Credit & Collection Coordination

• Monitor account credit standing and payment behavior in coordination with Finance and Accounts Receivable teams.
• Assist in resolving billing disputes, reconciling accounts, and following up on overdue payments.
• Provide feedback on customer credit risks and promote compliance with agreed payment terms.

Sales Reporting & Performance Monitoring

• Maintain accurate customer records, sales activities, and pipeline updates in CRM platforms.
• Prepare daily, weekly, and monthly sales reports, forecasts, and market intelligence updates.
• Track sales performance, account movement, and pipeline conversion to support revenue targets.
• Meet or exceed established sales activity, business development, and revenue objectives.

You’ll thrive in this role if you…

• Have a bachelor’s degree in Business Administration, Marketing, Logistics, or a related field.
• Bring at least two years of experience in B2B sales, telesales, inside sales, or business development, preferably in logistics, freight forwarding, courier, or express delivery services.
• Have proven experience in lead generation, outbound sales, client engagement, negotiation, and account conversion.
• Possess strong communication, presentation, relationship management, and consultative selling skills.
• Are proficient in CRM platforms and Microsoft Office applications, with strong attention to detail in maintaining sales records.
• Are results-oriented, self-motivated, organized, and capable of managing multiple prospects and follow-ups.
• Demonstrate customer-centricity, business acumen, strategic prospecting, objection handling, adaptability, and resilience.
• Can work effectively with Account Managers and cross-functional teams in a fast-paced, target-driven environment.