Inside Sales Representative

2GO Group, Inc.; Pasay; On-site; PHP 420,000 - 700,000; Full time

Job summary

2GO Express is seeking an Indoor Sales Executive to support sales growth by coordinating client requirements, generating leads, and assisting Account Managers across assigned territories. You’ll help deliver a seamless customer experience while contributing to revenue generation, account retention, and new business acquisition.

The role emphasizes territory sales support, lead generation, account management, and collaboration with cross-functional teams to ensure timely responses and accurate

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Logistics, or a related field.

Responsibilities

• Coordinate day-to-day support for Account Managers and Account Executives.
• Schedule client appointments and support sales campaigns and lead qualification.
• Develop and maintain a prospect pipeline within the assigned territory.
• Present 2GO Express services and solutions using a consultative selling approach.
• Assist in onboarding new accounts and developing tailored service proposals.
• Monitor customer requirements and shipment activity to inform sales efforts.
• Prepare daily, weekly, and monthly sales reports and forecasts.

Skills

Territory management

Lead generation

Account management

Credit & collections

CRM proficiency

Microsoft Office

Education

Bachelor’s degree in Business Administration Marketing Logistics

Tools

CRM systems

Microsoft Office

Job description

2 - 5 Years

Job Description

JOB DESCRIPTION

Business Development Team

Here’s the difference you’ll make

As an Indoor Sales Executive at 2GO Express, you’ll support sales growth by managing prospecting activities, coordinating client requirements, and assisting Account Managers in developing business opportunities within their assigned territories. You’ll help deliver a seamless customer experience while contributing to revenue generation, account retention, and new business acquisition.

What you’ll do

Territory & Sales Support

Provide day-to-day coordination and administrative support to Account Managers and Account Executives.

Schedule client appointments, coordinate customer follow-ups, and support sales campaigns and lead qualification activities.

Collaborate with Pricing, Operations, and Customer Service teams to address pre-sales and post-sales requirements.

Assist in preparing sales proposals, quotations, presentations, and other sales-related materials.

Lead Generation & Business Development

Identify and qualify potential customers through market research, outbound calls, referrals, networking, and digital platforms.

Develop and maintain a prospect pipeline within the assigned territory.

Present 2GO Express services and solutions to prospective clients using a consultative selling approach.

Support new account acquisition, customer onboarding, and the development of tailored service proposals.

Account Management & Customer Relations

Maintain relationships with existing clients while identifying opportunities for upselling, cross-selling, and account retention.

Monitor customer requirements, shipment activity, service performance, and competitor movements.

Coordinate account handovers and support contract renewals, extensions, and renegotiations.

Address basic customer inquiries and escalated service concerns for timely resolution.

Credit & Collection Coordination

Monitor account credit standing and payment behavior in coordination with Finance and Accounts Receivable teams.

Assist in resolving billing disputes, reconciling accounts, and following up on overdue payments.

Provide feedback on customer credit risks and promote compliance with agreed payment terms.

Maintain accurate customer records, sales activities, and pipeline updates in CRM platforms.

Prepare daily, weekly, and monthly sales reports, forecasts, and market intelligence updates.

Track sales performance, account movement, and pipeline conversion to support revenue targets.

Meet or exceed established sales activity, business development, and revenue objectives.

You’ll thrive in this role if you…

Have a bachelor’s degree in Business Administration, Marketing, Logistics, or a related field.

Bring at least two years of experience in B2B sales, telesales, inside sales, or business development, preferably in logistics, freight forwarding, courier, or express delivery services.

Have proven experience in lead generation, outbound sales, client engagement, negotiation, and account conversion.

Possess strong communication, presentation, relationship management, and consultative selling skills.

Are proficient in CRM platforms and Microsoft Office applications, with strong attention to detail in maintaining sales records.

Are results-oriented, self-motivated, organized, and capable of managing multiple prospects and follow-ups.

Demonstrate customer-centricity, business acumen, strategic prospecting, objection handling, adaptability, and resilience.

Can work effectively with Account Managers and cross-functional teams in a fast-paced, target-driven environment.