Inside Sales Representative

OX Tools; Philippines; Hybrid; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Annual leave

Sick leave

Birthday leave

Volunteer leave

Team culture

Job summary

OX Tools in the Philippines is seeking an Inside Sales Representative to drive new opportunities, nurture client relationships, and hit revenue targets. You will engage prospects via phone, email, and digital channels, and support the Business Development team with scheduling and follow-ups.

The ideal candidate is a self-starter with strong communication skills, capable of working in a hybrid setup (3–4 days onsite) and contributing to a growing, ambitious global brand.

Qualifications

• Bachelor's degree in business administration, communication, or related field.
• Proven experience in inside sales or customer-facing roles.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Familiarity with CRM systems (NetSuite, Numerik).
• Comfortable making high-volume outbound calls and follow-ups.
• Goal-oriented with a track record of meeting or exceeding sales targets.
• Basic understanding of sales techniques and negotiation skills.
• Proficiency with productivity and communication tools.

Responsibilities

• Lead generation: research and identify potential clients using CRM tools and online resources.
• Sales outreach: outbound calls and personalized follow-up emails/proposals.
• Maintain relationships with existing customers to drive sales and satisfaction.
• Stay informed about product offerings and industry trends.
• Manage pipeline in CRM and update lead/status accurately.
• Meet or exceed monthly and quarterly sales targets.
• Collaborate with Marketing to feedback on lead quality and campaigns.
• Prepare and send sales quotes and deal proposals.
• Generate reports on sales activities and KPIs for management.
• Participate in training and propose process improvements.

Skills

Verbal and written communication

Organizational skills

Time management

Outbound calling

CRM usage

Education

Bachelor's degree in business, communications or related field

Tools

NetSuite

Numerik

Job description

We’re Hiring: Inside Sales Representative

Philippines | Full-Time | Hybrid (3-4 days / week onsite)

At OX Tools, we’re not just about tools, we’re about building something bigger.

At OX Tools, our vision is to bring the strength of the OX to every tradesperson through passion, design, and relentless pursuit of innovation. Our tools are instinctively recognised as Tough, Dynamic, Different and so are our people.

The Role:

In this role, you will play a crucial part in identifying new sales opportunities, maintaining customer relationships, and achieving revenue targets. You will communicate with prospects and existing clients via phone, email, and digital platforms to drive sales and ensure customer satisfaction. You will also assist the Business Development team by setting up appointments and coordinating follow-ups to support customer engagement. The ideal candidate is a self-starter with excellent communication skills and a passion for exceeding goals.

Key Responsibilities:

Inside Sales

• Lead Generation:
  • Research and identify potential clients using CRM tools and online resources.
  • Qualify inbound and outbound leads through calls and emails.
• Sales Outreach:
  • Make outbound calls to prospective customers to introduce products.
  • Send personalized follow-up emails and proposals.
• Customer Relationship Management:
  • Maintain regular contact with existing customers to build long-term relationships and drive sales.
  • Address customer inquiries and ensure a high level of satisfaction.
• Product Knowledge:
  • Stay informed about product offerings and industry trends.
  • Effectively communicate product value propositions to prospects.
• Pipeline Management:
  • Maintain detailed records of sales activities in CRM.
  • Track and update the status of leads, opportunities, and deals.
• Quota Achievement:
  • Meet or exceed monthly and quarterly sales targets.
  • Collaborate with the team to strategize on achieving sales goals.
• Collaboration with Marketing:
  • Provide feedback on lead quality and marketing campaigns.
  • Work with marketing to tailor messaging based on customer feedback.
• Quote & Proposal Management:
  • Prepare and send sales quotes and deal proposals.
  • Ensure timely follow-up and closure of deals.
• Reporting & Forecasting:
  • Generate reports on sales activities, revenue projections, and KPIs.
  • Share insights with management to support decision-making.
• Continuous Improvement:
  • Participate in training and development programs.
  • Recommend process improvements to enhance sales enhancements.

Additional Position Requirements

• REGIONAL:
  • Work with the regional sales teams to ensure consistency in sales processes, avoid duplication and utilize additional resource/dataset.
• MEETINGS:
  • Weekly 1:1 with direct manager
  • Bi-Weekly / Weekly Sales Meeting
  • Monthly Sales meeting

What we’re looking for:

Skills/Experience

• 1. Bachelor’s degree in business administration, communication, or a related field.
• 2. Proven experience in inside sales or customer-facing roles.
• 3. Excellent verbal and written communication skills.
• 4. Strong organizational and time management abilities.
• 5. Familiarity with CRM systems (NetSuite, Numerik).
• 6. Comfortable making high-volume outbound calls and follow-ups.
• 7. Goal-oriented with a track record of meeting or exceeding sales targets.
• 8. Basic understanding of sales techniques and negotiation skills.
• 9. Proficiency with productivity and communication tools.

What’s in it for you?

• The opportunity to be part of a growing, ambitious global brand
• The chance to grow and develop within the business
• 10 days annual leave + 5 days sick leave + birthday + volunteer leave
• A vibrant, supportive team culture
  

We live by three attributes: Humble, Hungry, People Smart. We work as One Team, put the Customer First, and challenge ourselves to innovate every day.

If you’re ready to grow with us and bring your energy, creativity, and teamwork, we’d love to hear from you.