About the Role
We are seeking a confident, motivated, and target-driven B2B Appointment Setter to join our growing sales team.
In this role, you will connect with potential business clients through outbound calls, introduce innovative technology solutions, identify business needs, and schedule qualified appointments for the sales team.
This opportunity is ideal for someone with strong communication skills, proven cold-calling experience, and the ability to build meaningful conversations with business owners, executives, and decision-makers.
Key Responsibilities
Outbound Prospecting
- Conduct high-volume outbound calls to potential B2B clients.
- Reach out to business owners, managers, executives, and key decision-makers.
- Introduce the client’s products and services in a clear and professional manner.
- Generate interest and identify potential business opportunities.
- Conduct follow-ups through calls, email, and other approved channels.
- Maintain consistent daily sales and prospecting activity.
Appointment Setting
- Schedule qualified meetings between prospects and the sales team.
- Confirm the prospect’s availability, interest, and business requirements.
- Clearly communicate the purpose and value of each scheduled meeting.
- Follow up with prospects to minimize cancellations and no-shows.
- Ensure all appointments meet the client’s qualification standards.
- Provide complete and accurate prospect information to the sales team.
Lead Qualification
- Identify potential customers based on the client’s target market and ideal customer profile.
- Ask relevant questions to understand the prospect’s business needs and challenges.
- Assess the prospect’s interest, authority, business fit, and potential timeline.
- Identify whether the prospect has a genuine need for the client’s solution.
- Properly document qualification details and conversation outcomes.
CRM & Sales Administration
- Record calls, conversations, follow-ups, and appointment details in the CRM.
- Maintain accurate and updated lead information.
- Manage assigned prospect lists and follow-up schedules.
- Track appointment outcomes and lead status.
- Meet daily, weekly, and monthly activity and performance targets.
- Follow established sales processes, scripts, and quality standards.
Team Collaboration
- Coordinate closely with Account Executives and the sales team.
- Provide relevant details about each prospect before the scheduled meeting.
- Share customer needs, objections, and important conversation notes.
- Participate in product training, coaching sessions, and team meetings.
- Apply feedback to improve call quality, conversion, and appointment results.
Key Performance Indicators
The successful candidate will be expected to achieve agreed performance targets, including:
- Daily outbound call targets.
- Consistent prospecting and follow-up activity.
- Qualified appointments booked weekly.
- Quality and accuracy of lead information.
- Appointment attendance and conversion rates.
- CRM accuracy and timely documentation.
- Professional call handling and communication.
- Consistent achievement of individual and team sales targets.
Qualifications & Experience
- At least 2–3 years of experience in B2B appointment setting, outbound sales, telesales, SDR, BDR, or lead generation.
- Proven experience in cold calling and prospecting.
- Strong background in appointment setting and lead qualification.
- Experience communicating with business owners, managers, executives, or decision-makers.
- Excellent verbal and written English communication skills.
- Strong listening, questioning, persuasion, and objection-handling skills.
- Comfortable making a high volume of outbound calls.
- Experience using CRM systems, dialers, and sales tools.
- Highly organized and able to manage multiple leads and follow-ups.
- Resilient and comfortable handling rejection.
- Self-motivated and able to work in a target-driven environment.
- Willing to work onsite in Cebu City.
- Willing to work on a Monday-to-Friday afternoon/evening schedule.
Preferred Skills & Experience
- Experience supporting international B2B campaigns.
- Experience selling SaaS, software, AI, IT services, or technology solutions.
- Previous experience handling UK, US, Australian, or European accounts.
- Familiarity with CRM platforms such as HubSpot, Salesforce, or similar tools.
- Experience using outbound dialers, prospecting databases, and lead-generation platforms.
- Experience booking meetings for senior sales representatives or Account Executives.
- Familiarity with technology, business solutions, or digital transformation is an advantage.
What We’re Looking For
We are looking for someone who is:
- Confident – comfortable speaking with business decision-makers.
- Persuasive – able to create interest and communicate value effectively.
- Goal-oriented – motivated by targets, appointments, and sales results.
- Resilient – able to maintain performance despite rejection.
- Proactive – takes ownership of assigned leads and opportunities.
- Organized – manages follow-ups and CRM records accurately.
- Customer-focused – builds professional and positive relationships.
- Adaptable – willing to learn new products, tools, and sales processes.
- Professional – represents the client confidently and appropriately.
Why Join This Opportunity?
- Gain valuable experience in international B2B sales.
- Work with innovative SaaS, AI, and technology solutions.
- Engage with business owners and senior-level decision-makers.
- Develop your skills in cold calling, lead qualification, and appointment setting.
- Use professional sales tools and structured prospecting processes.
- Join a collaborative and performance-driven sales environment.
- Enjoy a full-time onsite role with opportunities for professional growth.