The Inside Sales Associate will play an important role in supporting client acquisition efforts
through effective communication and engagement strategies for both outbound and inbound sales opportunities. This role will assist in managing leads, facilitating the initiation of the sales cycle, and contributing to the team’s goal of driving sales revenue.
Responsibilities:
- Building a sales funnel generating leads via cold calling, emailing, and other lead-generation activities (Outbound Sales)
- Handling incoming queries and building good client relationships (Inbound Sales)
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements
- Understand the company’s portfolio of solution offerings, enough to sufficiently pitch and/or present the company’s solution offerings through various channel
- Stay updated with the company’s portfolio development and improvement
- Collaborate with the marketing team to create account penetration strategies and materials
- Initiate client acquisition cycle and hand over qualified leads to the business development managers with the objective of closing the sale
- Maintaining and updating the lead generation database, keeping accurate records of client profiles
- Achieving weekly/monthly targets as set out by the business
Job Requirements
- Bachelor’s degree in Business, Marketing, Information Technology, or any related course
- Fresh graduate to at least 1 year of experience in sales support, telemarketing, or related roles (preferably with exposure to IT solutions)
- Basic familiarity with IT solutions and their business applications (training will be provided)
- Interest in learning different aspects of marketing and sales strategies
- Strong research and analytical skills with eagerness to grow in a sales-oriented career
- Willingness to collaborate with cross-functional teams
- Good communication and interpersonal skills
- Flexible, proactive, and adaptable in handling tasks and responsibilities