Innovative Instructional Designer & LMS Specialist

SSG; Pasig; On-site; PHP 400,000 - 700,000; Full time

Job summary

SSG is seeking a Learning & Development Specialist to collaborate with SMEs and the Training team, building innovative, engaging, and interactive content for APAC client programs, including eLearning, virtual classes, and instructor-led courses. This role also handles LMS administration for APAC members.

You will apply sound instructional design principles, develop content using standard methodologies, and ensure materials align with business goals and learner needs.

Qualifications

• Experience in Learning & Development, preferably in a BPO Call Center.
• Experience developing course curriculum including course maps (syllabus), content, quizzes and interactive exercises.
• Fluency in English and strong communication skills.

Responsibilities

• Conduct periodic needs analysis with business partners to identify course development needs.
• Collaborate/consult with Subject Matter Experts to identify key knowledge, skills, and abilities associated with learning objectives.
• Contribute to the innovation of learning products by contributing ideas for new training materials and improvement of existing training materials.
• Build prototypes, storyboards, scripts, course content, simulations, scenarios, assessments, etc. for learning solutions.
• Build learning materials using eLearning authoring tools.
• Use interactive, online learning models, AICC and SCORM standards, and adult learning principles to design and deliver effective training.
• Establish best practices surrounding e-learning development, including creating design templates and seeing opportunities to streamline the production process.
• LMS admin duties (enrollment, reporting, course creation, etc)

Skills

Fluent English

Excellent communication

Interpersonal skills

Consulting / problem solving / analyt

Organization & prioritization

Tools

Adobe Illustrator

Canva

MS Office

Job description

SSG is seeking a Learning & Development Specialist to collaborate with SMEs and the Training team, building innovative, engaging, and interactive content for APAC client programs, including eLearning, virtual classes, and instructor-led courses. This role also handles LMS administration for APAC members.

You will apply sound instructional design principles, develop content using standard methodologies, and ensure materials align with business goals and learner needs.