Infrastructure Engineer: Secure, Resilient IT Infra

QBE Group Shared Services Centre; Cebu City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

QBE Group Shared Services Centre in Cebu City, Philippines, is seeking a hands-on IT Infrastructure professional to build, administer, support, and maintain Unified Communications solutions in alignment with company policies.

You will translate architectural designs into operational plans, collaborate with engineers and third parties, and drive secure, reliable service delivery while managing risks and optimizing performance, and incident response and continuous improvement initiatives.

Qualifications

• Must have tertiary degree or an equivalent combination of education and work experience.

Responsibilities

• Maintain security, confidentiality, and integrity of information systems per applicable legislation and regulations.
• Take ownership of problems and proactively resolve technical issues to meet business requirements.
• Design, implement and operate IT infrastructure technologies and solutions.
• Create system designs to meet defined business needs, translating business problems into technical designs with stakeholders.
• Understand and identify problems, analyze and provide appropriate solutions.
• Maintain focus on the whole life of service delivery, ensuring IT products and vendors deliver services.
• Demonstrate lateral thinking to troubleshoot and resolve technical issues across various technology capabilities.
• Visualise ideal user services and explore different design approaches.
• Collaborate with stakeholders to deliver outstanding customer experiences through technical expertise.
• Identify and assess risks within your subject matter area, lead risk-related dialogue as the SME, and support stakeholders in risk-based decisions; mitigate risks in delivery.

Skills

Communication

Critical Thinking

Customer Service

Disaster Recovery Strategies

Information Security

Intentional collaboration

Intrusion Prevention

IT Infrastructure Operations

Managing performance

Problem Solving

Risk Management

Stakeholder Management

Strategic Planning

Team Development

Troubleshooting

Education

Tertiary Degree or equivalent combination of education and work experience.

Job description

QBE Group Shared Services Centre in Cebu City, Philippines, is seeking a hands-on IT Infrastructure professional to build, administer, support, and maintain Unified Communications solutions in alignment with company policies.

You will translate architectural designs into operational plans, collaborate with engineers and third parties, and drive secure, reliable service delivery while managing risks and optimizing performance, and incident response and continuous improvement initiatives.