Info Verification & Data Entry Specialist (Voice Services)

ADEC Innovations; Muntinlupa; On-site; PHP 223,000 - 391,000; Full time

Job summary

ADEC Innovations is seeking a detail-oriented information verifier to obtain and confirm data from clients via calls and emails, then input validated information into client-supplied systems in accordance with project specs.

The role requires following SOPs, attending trainings, and reporting any data or system issues to supervisors, ensuring compliance with company policies and security standards.

Qualifications

• Must have completed at least a 2-year course.
• Experience with title/escrow processes or related field.
• 1 year relevant BPO experience preferred.

Responsibilities

• Obtain and verify information from clients via phone calls and emails and input validated data in client-supplied applications.
• Conduct follow-up to ensure orders are processed within turn-around time.
• Check accuracy and completeness of gathered data.
• Adhere to SOPs and work instructions.
• Attend trainings as needed.
• Report issues with applications to supervisor.
• Report machine/network breakdowns.
• Ensure compliance with company rules and regulations.
• Report security incidents or weaknesses.

Skills

Data verification

Information gathering

Data entry

Attention to detail

Communication

Education

2-year college course

Job description

ADEC Innovations is seeking a detail-oriented information verifier to obtain and confirm data from clients via calls and emails, then input validated information into client-supplied systems in accordance with project specs.

The role requires following SOPs, attending trainings, and reporting any data or system issues to supervisors, ensuring compliance with company policies and security standards.