SALES VERIFIER

VXI; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

VXI in the Philippines is seeking a Sales Verifier to ensure the accuracy and validity of sales transactions and customer information, safeguarding data integrity across the sales process.

The role involves outbound calls to verify orders and details, reviewing documentation for compliance, reporting discrepancies, and collaborating with Operations to correct data while maintaining confidentiality and contributing to process improvements.

Responsibilities

• Outbound calls to verify sales orders and customer details.
• Review calls and docs for script, regulatory, and internal guideline compliance.
• Identify and report discrepancies, errors, or fraudulent activities in sales transactions.
• Document verification results accurately in the company's systems.
• Collaborate with Operations to resolve issues and ensure timely data correction.
• Provide constructive feedback to sales teams regarding compliance and data accuracy.
• Maintain a high level of confidentiality and data security at all times.
• Participate in training to stay updated on product knowledge, policies, and verification best practices.
• Contribute to continuous improvement of verification processes and procedures.

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Summary

The Sales Verifier is responsible for ensuring the accuracy and validity of sales transactions and customer information, maintaining data integrity, and supporting the sales team by verifying compliance with company policies and procedures.

Job Responsibilities

• Conduct outbound calls to customers to verify sales orders, customer details, and product/service information.
• Review recorded sales calls and documentation to confirm adherence to sales scripts, regulatory requirements, and internal guidelines.
• Identify and report discrepancies, errors, or fraudulent activities in sales transactions.
• Document verification results accurately and comprehensively in the company's systems.
• Collaborate with Operations to resolve identified issues and ensure timely correction of data.
• Provide constructive feedback to sales teams regarding compliance and data accuracy.
• Maintain a high level of confidentiality and data security at all times.
• Participate in training and development programs to stay updated on product knowledge, policies, and verification best practices.
• Contribute to the continuous improvement of verification processes and procedures.

If you like wild growth and working with happy, enthusiastic over-achievers, you\'ll enjoy your career with us!