Inbound Warehouse Supervisor - SCommerce (Ibaan, Batangas)

Shopee; Ibaan; On-site; PHP 420,000 - 780,000; Full time

Job summary

Shopee Philippines in Ibaan, Batangas, is seeking an experienced inbound operations supervisor to oversee receiving flows, monitor KPI performance and report anomalies. You will implement preventive controls to keep inbound processes efficient and accurate, coordinating with cross-functional teams to sustain quick cycle times.

The role requires 3+ years in e-commerce warehouse management, a leadership track for 50+ staff, and strong data skills in Excel.

Qualifications

• Degree in Logistics or related field required; associate or higher.
• Min 3 years in e-commerce warehouse management or inventory control.
• Strong data accuracy and detail orientation.
• Proficient MS Excel and data analysis.
• Excellent communication and teamwork; cross-functional collaboration.
• Experience leading 50+ staff.
• Mandarin Chinese preferred.
• Willing to be assigned to Ibaan, Batangas.

Responsibilities

• Monitor inbound workflow and report anomalies; implement preventive measures.
• Develop contingency plans for bulk arrivals and optimize staffing.
• Refine warehouse policies, SOPs and workflow standards.
• Ensure inbound tasks meet KPI targets.
• Lead inbound team building and mentorship.
• Control costs across inbound stages to minimize expenses.

Skills

WMS operations

Excel

Data analysis

Inventory control

Team leadership

Cross-functional collaboration

Operational planning

Cost control

People management

Mandarin

Education

Assoc degree+ in Logistics or related field

Tools

WMS software

Job description

• Monitor the inbound workflow, promptly report operational anomalies, and implement preventive measures to mitigate operational risks.
• Develop contingency plans for bulk arrivals and mass inbound shipments; optimize the allocation of personnel and equipment to maintain efficiency during peak periods.
• Implement and refine warehouse management policies, standard operating procedures (SOPs), and workflow standards to boost productivity and reduce costs.
• Ensure inbound operational tasks are completed on schedule and meet established KPI targets.
• Lead inbound team building initiatives and establish a talent pipeline through training and mentorship.
• Manage and control costs across all inbound stages to minimize overall receiving operational expenses.

Requirements

• Associate degree or above; major in Logistics Management or related fields is preferred.
• At least 3 years of experience in e-commerce warehouse management or inventory control.
• Proficient in e-commerce warehouse operations and experienced in using WMS (Warehouse Management System) software.
• Strong awareness of data accuracy with a rigorous and detail-oriented approach to work.
• Advanced user of MS Excel and other office software; possesses solid data processing and analysis skills.
• Excellent communication and teamwork abilities, capable of collaborating effectively with cross-functional teams.
• Highly responsible with strong execution skills; able to complete inventory audits and variance resolution on schedule.
• Proven experience in managing teams of 50+ personnel.
• Proficiency in Chinese (Mandarin) is highly preferred
• Willing to be assigned to Ibaan, Batangas.