Assistant Warehouse Manager (Resources Lead) - SCommerce (Silang, Cavite)

Shopee; Manila; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

Shopee is seeking an experienced Warehouse Operations Manager to oversee the entire warehouse in Silang, Cavite. You will ensure compliance with policies and vision, lead cost-control efforts, and drive data-driven improvements across inbound, outbound, and returns processes.

Responsibilities include staffing the division, enforcing SOPs, producing key metrics reports, and maintaining SLAs while optimizing costs and budgets.

Qualifications

• Bachelor’s degree in a related field.
• 5–7 years total work experience focusing on warehouse operations.
• Strong leadership and analytical capabilities with data-driven decision making.
• Solid understanding of warehousing KPIs and performance metrics.
• Hands-on experience with warehouse software and databases.

Responsibilities

• Oversee the overall warehouse operations.
• Strategically manage warehouse in line with policies and vision.
• Conduct studies and provide recommendations via analytics.
• Manage cost/benefit analyses, forecasts, and feasibility studies.
• Oversee inbounding, returns, inventory, outbound and maintenance.
• Ensure SLAs are met and division is properly staffed.
• Coordinate and enforce optimal operational policies and procedures.
• Adhere to warehousing and handling requirements.
• Manage warehouse cost and budget, produce regular reports.

Skills

Leadership

Analytical skills

Data interpretation

KPIs knowledge

Problem solving

Presentation

Communication

Interpersonal skills

Education

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Supply Chain

Bachelor’s Degree in Industrial Engineering

Related field

Tools

Warehouse management software

Databases

Job description

• Oversee the overall warehouse operations
• Strategically manage warehouse in compliance with company’s policies and vision
• Conduct studies and provide recommendations to management for strategic initiatives through analytics and strong grasp of local market
• Manages various analyses – including cost/benefit, cost-optimization, delivery/returns performance, forecasts, solution feasibility, and more
• Oversee inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound and maintenance operations; Ensure SLAs are met
• Ensure the division is staffed with competent people capable in their current positions whilst being prepared and developed for the challenges of the future
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing and handling requirements
• Manage overall warehouse cost and budget
• Produce reports and statistics regularly: Warehouse key metrics, shrinkage report, stock movement report, costs reports
• Receive feedback and monitor the quality of services provided

Requirements:

• Bachelor’s Degree in Business Administration, Supply Chain, Industrial Engineering, or any related field
• 5-7 years total work experience focusing on warehouse operations, or related field
• Excellent leadership skill with strong analytical expertise to properly assess data and draw conclusions from it
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Hands on experience with warehouse management software and databases
• Strong problem solving, presentation, communication, and interpersonal skills
• Must be willing to be assigned in Silang, Cavite