Outbound Sales Pro — Growth, Training & Impact

MCI; San Fernando; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

HMO Coverage

Dental Coverage

Free meal during training

Career growth

Employee shuttle services

Company retreats and off-site events

Job summary

MCI is seeking Outbound Sales Representatives in the Philippines to connect with prospective customers, promote and upsell products, and deliver exceptional experiences. You will join a fast-paced, performance-driven team with industry-leading training and opportunities for growth.

Ideal candidates are highly motivated, with strong communication skills, a high school diploma, and the ability to multitask in a dynamic environment.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Ability to type 20+ words per minute.
• Basic proficiency in Microsoft Office.
• Familiarity with Windows operating systems.
• Dependable and punctual with a strong work ethic.
• Strong problem-solving and conflict resolution skills.
• Customer-focused, empathetic, and solution-oriented.
• Ability to multitask and manage time effectively.

Responsibilities

• Make outbound and receive inbound calls in a professional and courteous manner.
• Educate customers on products and services, identifying upsell opportunities.
• Understand customer needs and recommend tailored solutions.
• Use internal systems to manage accounts and process orders accurately.
• Research and resolve customer issues, coordinating with other departments as needed.
• Follow scripts, policies, and procedures to ensure consistency and compliance.
• Maintain accurate records and safeguard customer information.
• Escalate complex issues to supervisors or appropriate teams.
• Stay current with training, updates, and system changes.
• Meet attendance, punctuality, and performance expectations.

Skills

Verbal & written communication

Typing speed

Microsoft Office

Windows OS familiarity

Dependability & punctuality

Problem solving

Customer focus & empathy

Multitasking

Team player

Education

High school diploma or equivalent

Tools

Microsoft Office (Word/Excel/Outlook/PowerPoint)

Windows operating systems

Job description

MCI is seeking Outbound Sales Representatives in the Philippines to connect with prospective customers, promote and upsell products, and deliver exceptional experiences. You will join a fast-paced, performance-driven team with industry-leading training and opportunities for growth.

Ideal candidates are highly motivated, with strong communication skills, a high school diploma, and the ability to multitask in a dynamic environment.