Inbound Sales Pro: Build Connections & Close Deals

VXI Global Solutions; Manila; On-site; PHP 180,000 - 300,000; Full time

Job summary

VXI Global Solutions in the Philippines is looking for a Sales Associate who thrives on building connections and closing deals. You will respond to inquiries across telephone, email, chat, and social media, delivering courteous, solution-oriented service.

We value confidence, enthusiasm, and integrity as you address customer concerns, document interactions, and adhere to company guidelines to ensure quality support and timely, professional engagement.

Qualifications

• Respond to customer inquiries via telephone, email, chat, social media and other mediums according to assigned team requirements.
• Provide exceptional service to customers during each interaction.
• Address customer concerns and/or provide solutions.
• Escalate problematic customer issues to management according to standard operating procedures.
• Properly document each customer interaction according to company standard operating procedures.
• Maintain an excellent on-time attendance record (schedule adherence).
• Adhere to company quality assurance guidelines and standard operating procedures.
• Act with the highest levels of integrity and professionalism in each customer interaction.

Responsibilities

• Respond to customer inquiries via telephone, email, chat, social media and other mediums according to assigned team requirements.
• Provide exceptional service to customers during each interaction.
• Address customer concerns and/or provide solutions.
• Adhere to all company guidelines regarding the delivery of service and support to customers.
• Escalate problematic customer issues to management according to standard operating procedures.
• Properly document each customer interaction according to company standard operating procedures.
• Maintain an excellent on-time attendance record (schedule adherence).
• Adhere to company quality assurance guidelines and standard operating procedures.
• Act with the highest levels of integrity and professionalism in each customer interaction.

Job description

VXI Global Solutions in the Philippines is looking for a Sales Associate who thrives on building connections and closing deals. You will respond to inquiries across telephone, email, chat, and social media, delivering courteous, solution-oriented service.

We value confidence, enthusiasm, and integrity as you address customer concerns, document interactions, and adhere to company guidelines to ensure quality support and timely, professional engagement.