Makati - Inbound Sales Representative - Oct 2026

VXI Global Holdings B.V. (Philippines); Makati; On-site; PHP 223,000 - 335,000; Full time

Job summary

VXI Global Holdings B.V. (Philippines) is hiring a Sales Associate to respond to customer inquiries across multiple channels and provide exceptional service. You will address concerns, document interactions, and escalate issues per standard operating procedures.

The role emphasizes punctual attendance, adherence to quality guidelines, and maintaining professionalism in every customer interaction, with growth opportunities in a dynamic team environment.

Responsibilities

• Respond to customer inquiries via telephone, email, chat, social media and other mediums
• Provide exceptional service to customers during each interaction
• Address customer concerns and provide solutions
• Escalate problematic customer issues to management according to SOPs
• Properly document each customer interaction according to SOPs
• Maintain an excellent on-time attendance record (schedule adherence)
• Adhere to company quality assurance guidelines and SOPs
• Act with the highest levels of integrity and professionalism in each customer interaction

Skills

Customer service

Communication

Sales

Problem solving

Documentation

Attendance

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Being a Sales Associate is all about building strong connections and communicating effectively, combined with persistence. VXI seeks individuals with confidence, enthusiasm, and above all, a passion to make a sale and seal the deal.

• Respond to customer inquiries (via telephone, email, chat, social media and other mediums according to assigned team requirements)
• Provide exceptional service to customers during each interaction
• Address customer concerns and/or provide solutions
• Adhere to all company guidelines regarding the delivery of service and support to customers
• Escalate problematic customer issues to management according to standard operating procedures
• Properly document each customer interaction according to company standard operating procedures
• Maintain an excellent on-time attendance record (schedule adherence)
• Adhere to company quality assurance guidelines and standard operating procedures
• Act with the highest levels of integrity and professionalism in each customer interaction

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!