Inbound Sales Pro: Build Connections & Close Deals

VXI Global Holdings B.V. (Philippines); Makati; Sur place; PHP 223 000 - 335 000; Plein temps

Résumé du poste

VXI Global Holdings B.V. (Philippines) is hiring a Sales Associate to respond to customer inquiries across multiple channels and provide exceptional service. You will address concerns, document interactions, and escalate issues per standard operating procedures.

The role emphasizes punctual attendance, adherence to quality guidelines, and maintaining professionalism in every customer interaction, with growth opportunities in a dynamic team environment.

Responsabilités

• Respond to customer inquiries via telephone, email, chat, social media and other mediums
• Provide exceptional service to customers during each interaction
• Address customer concerns and provide solutions
• Escalate problematic customer issues to management according to SOPs
• Properly document each customer interaction according to SOPs
• Maintain an excellent on-time attendance record (schedule adherence)
• Adhere to company quality assurance guidelines and SOPs
• Act with the highest levels of integrity and professionalism in each customer interaction

Connaissances

Customer service

Communication

Sales

Problem solving

Documentation

Attendance

Description du poste

VXI Global Holdings B.V. (Philippines) is hiring a Sales Associate to respond to customer inquiries across multiple channels and provide exceptional service. You will address concerns, document interactions, and escalate issues per standard operating procedures.

The role emphasizes punctual attendance, adherence to quality guidelines, and maintaining professionalism in every customer interaction, with growth opportunities in a dynamic team environment.