Sales Support Specialist - Night Shift & CRM

TigerUX; Taguig; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Transportation Allowance

Rice Allowance

Leave Conversion Benefit

Performance Reviews

Government Mandated Benefits

HMO + 2 Dependents (Effective Day 1)

10% Night Differential

Job summary

TigerUX in Taguig, Philippines seeks an experienced Sales Support professional to handle inbound and outbound calls, verify job requirements, and coordinate client meetings. You will maintain CRM records, track leads, and assist with sales reporting as part of a collaborative startup team.

Ideal candidates have a high school diploma and at least 2 years in contact center or sales support, with strong English and multitasking abilities. Night shift DST dependent.

Qualifications

• High school graduate.
• At least 2 years of experience in contact center operations, sales support, or telemarketing.
• Clear and professional spoken English with a neutral accent.
• Ability to manage high call volumes (inbound and outbound) while maintaining accuracy in job requirements, scheduling, and client communications.
• Ability to maintain clear and organized records, including job listings, CRM entries, and other documentation.
• Proven ability to resolve conflicts and negotiate effectively with clients and candidates.
• Ability to multitask across calls, CRM updates, and administrative tasks within the same shift.
• Ability to work independently with minimal supervision while consistently achieving team goals.
• Adaptable and flexible, with the ability to contribute effectively in a dynamic startup environment.

Responsibilities

• Handle inbound and outbound sales calls and respond to client inquiries.
• Verify job requirements and manage job postings.
• Coordinate and schedule client meetings, interviews, and internal discussions.
• Maintain accurate and up-to-date client, lead, and job records in the CRM system.
• Track lead progress and document outcomes.
• Support the preparation of sales reports and performance updates.
• Monitor pipeline activity and track key performance metrics.
• Provide day-to-day administrative support to the Sales team and manage email correspondence.
• Coordinate reminders, follow-ups, and sales-related communications.
• Organize sales documentation, trackers, and digital files for easy access.

Skills

Clear English

Call handling

CRM updates

Multitasking

Independent work

Education

High school graduate

Job description

TigerUX in Taguig, Philippines seeks an experienced Sales Support professional to handle inbound and outbound calls, verify job requirements, and coordinate client meetings. You will maintain CRM records, track leads, and assist with sales reporting as part of a collaborative startup team.

Ideal candidates have a high school diploma and at least 2 years in contact center or sales support, with strong English and multitasking abilities. Night shift DST dependent.