Inbound Engagement Specialist (LinkedIn & Substack)

Tavor Perry; Canlaon; On-site; PHP 1,497,000 - 2,620,000; Full time

Job summary

Tavor Perry is seeking a sharp Engagement Specialist to manage inbound conversations on LinkedIn and Substack. You’ll handle a daily queue of messages, selecting the best response from a library, and engage with care to identify genuine buying interest while maintaining a professional tone.

You must have excellent written English, superb reading comprehension, and the judgment to escalate unusual or high-value conversations.

Qualifications

• Flawless grammar, tone control, and natural phrasing in written English.
• Ability to grasp context quickly to craft accurate replies.
• Good judgment in selecting the right response for each situation.
• Discretion and professionalism when accessing accounts and conversations.
• Familiarity with moving through LinkedIn and Substack messaging interfaces.
• Reliable and precise work under own direction.
• Strong, timely communication throughout the workday.
• Stable, high-speed internet and a distraction-free work setup.

Responsibilities

• Work through a daily queue of LinkedIn DMs and comments, replying promptly.
• Manage Substack comments and reader replies to maintain engagement.
• Select the correct prepared response from the message library.
• Read conversations carefully to ensure responses fit what's said.
• Escalate unusual or high-value conversations instead of templated replies.
• Maintain a consistent voice and tone across accounts.
• Escalate sensitive topics with discretion.
• Keep the daily queue cleared and no messages unanswered.
• Handle confidential account access with discretion.

Skills

Excellent written English

Reading comprehension

Sound judgment

Discretion and professionalism

LinkedIn/Substack interfaces

Dependable and precise

Strong communication

Stable internet and setup

Job description

Tavor Perry is seeking a sharp Engagement Specialist to manage inbound conversations on LinkedIn and Substack. You’ll handle a daily queue of messages, selecting the best response from a library, and engage with care to identify genuine buying interest while maintaining a professional tone.

You must have excellent written English, superb reading comprehension, and the judgment to escalate unusual or high-value conversations.