Customer Service Pro - Fast Hire, Great Benefits

Accenture; Cebu City; On-site; PHP 288,000 - 384,000; Full time

Benefits offered by this job

HMO coverage from day 1

Free medicines for dependents

Expanded maternity leave

Expanded paternity leave

Employee Stock Purchase Plan

Paid Sick and Vacation Leaves

Allowances and bonuses

Loyalty and Christmas Gift

Inclusion and Diversity Benefits

Flexible working arrangements

Company-sponsored trainings

Volunteering opportunities

Job summary

Accenture Cebu is seeking a Customer Service Representative for walk-in hiring at the Cebu IT Park campus. Join our team and complete a streamlined process that may result in a same-day job offer.

You will provide customer service support with a focus on call quality, communication in English, and adherence to service levels. Flexible shift work and holiday coverage are required, with Cebu City as the work location.

Qualifications

• Excellent English communication skills.
• Open to college graduates with at least 6 months of BPO voice experience.
• Also open to high school/senior high graduates or undergraduates with 2.5 years of BPO experience.
• Amenable to shifting schedules and holiday work.
• Willing to work in Cebu City, Cebu.

Responsibilities

• Primarily responsible for providing customer service support according to the scope of work and service level requirements.
• Ensure call quality and meet customer care standards, resolving issues in a timely fashion.

Skills

Excellent English Communication Skills

Education

College graduates

High school / senior high graduate

Job description

Accenture Cebu is seeking a Customer Service Representative for walk-in hiring at the Cebu IT Park campus. Join our team and complete a streamlined process that may result in a same-day job offer.

You will provide customer service support with a focus on call quality, communication in English, and adherence to service levels. Flexible shift work and holiday coverage are required, with Cebu City as the work location.