Immediate Hiring - Sales Inbound Associate at Accenture Cebu

Accenture; Cebu City; On-site; PHP 246,000 - 312,000; Full time

Benefits offered by this job

HMO from day 1

Free medicines for you & dependents

Maternity leave 120 days

Paternity leave 30 days

Employee Stock Purchase Plan

Paid sick leave

Paid vacation leave

Allowances & incentives

Loyalty & Christmas Gift

Inclusion & diversity

Job summary

Accenture Cebu is seeking a Customer Service Representative to support callers and resolve inquiries in line with scope of work and service levels. Walk-in applicants are welcome at the Recruitment Hub on the 16th floor of eBloc 2, Cebu IT Park.

The role emphasizes strong English communication, willingness to work shifting schedules, and capability to handle BPO voice tasks. On-site work in Cebu City offers day-one health benefits and opportunities to grow with Accenture.

Qualifications

• Excellent English communication skills.
• College graduates with at least 1 year of BPO voice experience.
• High school graduates with at least 2.5 years of BPO experience.
• Amenable to shifting schedule and holidays as needed.
• Willing to work in Cebu City, Cebu.

Responsibilities

• Provide customer service support according to scope of work and service levels, ensuring call quality and timely resolutions.

Skills

Excellent English communication

BPO voice experience

Shifting schedule willingness

Holiday work flexibility

Education

College graduates

High school graduates

Job description

Accenture Cebu is currently looking for talented individuals for our Customer Service Representative. Join Our 1-Day Hiring for This Role!

Walk-In Details

Monday to Friday (except holiday)
Accenture Cebu Recruitment Hub, 16th floor eBloc 2, Cebu IT Park, Cebu City

****Please bring 1 valid ID and wear casual attire

Why join early?

Arriving early gives you the best chance to complete the process and possibly receive a same-day job offer!

About the Role:

As a Customer Service Representative, you will be performing the following tasks on a daily:

• Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You:

The ideal candidate will have the following skills and experience:

• Excellent English Communication Skills
• Open to college graduates with at least 1 year of BPO voice experience
• Also open to high school, senior high school graduates or college undergraduates with at least 2.5 years of BPO experience
• Amenable to work on shifting schedule and during holidays if needed
• Willing to work in Cebu City, Cebu.

What's in it for you? Start your Accenture journey to enjoy these benefits:

• HMO coverage (medical, dental, mental health) from day 1 of employment
• Free medicines for you and your dependents*
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Paid Sick and Vacation Leaves
• Allowances, company bonuses, and performance incentives
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Flexible working arrangements
• Company-sponsored trainings like upskilling and certification
• Volunteering opportunities

*Terms and conditions apply