Inbound Cruise Agent (Commercial) | WFO-CRK

Cloudstaff Philippines Inc.; Philippines; Sur place; PHP 223 000 - 279 000; Plein temps

Avantages offerts par ce poste

Monthly commission

Leave & holidays

13th month

Mid year and end of year celebration

Social club

HMO

Health and wellness

Weekly office perks

Rewards - CS Dream points

Monthly performance commission

Résumé du poste

Cloudstaff Philippines Inc. is seeking a motivated Sales Representative to handle inbound BPO sales for cruise, tour, and vacation packages. You will assist members in selecting the best vacations, explain program benefits, and use consultative selling to meet goals.

This on-site role offers monthly commission (PHP 20,000–25,000) with uncapped earnings, 13th month pay, health benefits, and a supportive team environment focused on member satisfaction and growth.

Qualifications

• At least 6 months pure inbound BPO sales experience.
• Call center and phone sales experience highly preferred.
• Cruise & travel experience preferred.
• Verifiable track record of success in a sales role.
• Comfortable taking inbound member calls.
• Ability to be successful in a performance, commission and bonus driven environment.
• Passion to help members, co-workers and growth of the company.

Responsabilités

• Sell cruise, tour and vacation product offerings.
• Become a tourism and travel expert to assist members in finding the vacations that are best for them.
• Utilize consultative selling techniques.
• Field inbound calls.
• Meet monthly individual sales goals.
• Assist members with understanding program benefits and consult them on product inquiries.
• Manage member information confidentially and accurately to ensure transactions are processed correctly.
• Collaborate with team members to meet monthly goals.
• Display personality, Drive, Energy, Passion that comes through the phone.

Connaissances

Inbound sales

Call center

Communication

Consultative selling

Team collaboration

Description du poste

Job Description

Our sales representatives fulfil the travel and vacation dreams of our members every day, by helping them use their incredible member benefits like free hotel stays and airline tickets, and greatly discounted cruise packages

This is a work-from-office setup. Focused on inbound sales for now but a possibility of moving to Outbound depending on the need.

• Sell cruise, tour and vacation product offerings
• Become a tourism and travel expert to assist members in finding the vacations that are best for them
• Utilize consultative selling techniques
• Field inbound calls
• Meet monthly individual sales goals
• Assist members with understanding program benefits and consult them on product inquiries
• Manage member information confidentially and accurately to ensure transactions are processed correctly
• Collaborate with team members to meet monthly goals
• Display personality, Drive, Energy, Passion that comes through the phone

Qualifications and Requirements

• At least 6 months pure inbound BPO sales experience
• Call center and phone sales experience highly preferred
• Cruise & travel experience preferred
• Verifiable track record of success in a sales role
• Comfortable taking inbound member calls
• Communication skills to help explain the products and services to the members
• Ability to be successful in a performance, commission and bonus driven environment
• Passion to help members, co-workers and growth of the company

Perks and Benefits

• Monthly Commission: Average of PHP 20,000 - PHP 25,000 per month — No incentive cap!
• Leave and Holidays
• 13th month
• Mid year and end of year celebration
• Social club
• HMO
• Health and wellness
• Weekly office perks
• Rewards - CS Dream points
• Monthly performance commission - no cap