Import Manager

S&R Membership Shopping; Laguna; On-site; PHP 600,000 - 800,000; Full time

Job summary

A leading retail organization in Laguna is seeking a Customs Manager to oversee the full importation process, ensuring compliance with customs laws and timely customs clearance. The ideal candidate will have at least 5 years of experience in import operations and 2 years in a supervisory role. A Bachelor's degree in Customs Administration or related field is required. Strong leadership, analytical skills, and proficiency in import-related systems are essential for this role. This position offers competitive compensation and development opportunities.

Qualifications

• At least 5 years of experience in import operations, customs clearance, or international logistics.
• Minimum of 2 years in a supervisory or managerial role handling import documentation.
• Experience in retail, FMCG, manufacturing, or trading companies.
• Hands-on experience in processing import documentation.

Responsibilities

• Oversee the full importation process from shipment planning to final release.
• Ensure timely customs clearance and port release of imported goods.
• Manage import flow to minimize congestion and delays.
• Ensure compliance with customs laws and regulations.

Skills

Customs compliance management

Stakeholder management

Analytical skills

Leadership

Strong communication

Education

Bachelor’s degree in Customs Administration, International Trade, Business Management, Logistics, Supply Chain, or related field.

Tools

MS Office

Import-related systems

Job description

Job Description

• Oversee the full importation process from shipment planning to final release and delivery
• Ensure timely customs clearance and port release of imported goods
• Manage import flow to minimize port congestion, ageing, demurrage, and detention
• Ensure compliance with customs laws, regulations, and government agency requirements (NMIS, BPI, BAI and others)
• Oversee tariff classification, customs valuation, and correct declaration of goods
• Ensure proper application of Free Trade Agreements (FTA) and preferential duty claims for those applicable country
• Manage and evaluate customs brokers, freight forwarders, and transport providers
• Act as the escalation point for customs and regulatory issuesLead, coach, and develop import operations, brokerage, and customer service teams
• Ensure clear role definitions, accountability, and performance management of each staff
• Build succession and capability within the import organization
• Coordinate closely with merchandising/fulfillment, DC and accounting teams
• Provide timely shipment status updates to management
• Perform any other task that may be assigned from time to time in relation to imported shipments

Job Qualification

• Bachelor’s degree in Customs Administration, International Trade, Business Management, Logistics, Supply Chain, or a related field.
• Licensed Customs Broker is an advantage (if applicable).

Work Experience

• At least 5 years of experience in import operations, customs clearance, or international logistics.
• Minimum of 2 years in a supervisory or managerial role handling import documentation, compliance, and coordination with brokers and forwarders.
• Experience in retail, FMCG, manufacturing, or trading companies is preferred.
• Hands-on experience in processing import documentation (e.g., BL, invoice, packing list, COO, permits).
• Excellent coordination and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• High attention to detail and accuracy in documentation.
• Ability to manage multiple shipments and deadlines.
• Strong leadership and decision-making skills.
• Proficient in MS Office and import-related systems.
• Strong communication skills (oral and written)