Impactful Collections Analyst - AR & Cash Forecasting

Johnson & Johnson Co.; Taguig; Vor Ort; PHP 350.000 - 520.000; Vollzeit

Zusammenfassung

Johnson & Johnson Finance (Accounts Receivable) in Taguig is seeking an AR collections specialist to manage day-to-day collections, monitor aging, and resolve disputes. You will negotiate payment terms and apply payments, supporting month-end close and related audits.

The role requires a Bachelor's degree in Finance/Accounting or equivalent experience plus 2+ years in AR/collections, strong Excel, SAP ERP, and solid communication skills. Experience with CRM tools is a plus.

Qualifikationen

• Bachelor's degree in Finance, Accounting, Business, or equivalent experience.
• 2+ years' experience in collections, accounts receivable, or I2C functions.
• Strong Excel skills (pivot tables, lookup functions, basic formulas).
• Experience with ERP systems (e.g., SAP,) and CRM/collections tools.
• Clear written and verbal communication; effective negotiator with customers.
• Strong organizational, analytical, and problem-solving skills.
• Attention to detail and ability to manage multiple priorities and deadlines.

Aufgaben

• Manage day-to-day collections for assigned accounts via phone, email, and customer portals.
• Monitor accounts receivable aging and prioritize collection efforts to reduce past-due balances.
• Investigate and resolve invoice disputes and billing discrepancies in coordination with Billing and Sales.
• Prepare, negotiate, and document payment arrangements and follow-up to ensure adherence.
• Apply incoming payments and assist with cash application and short-pays reconciliation.
• Escalate delinquent accounts according to policy (credit holds, senior collections, legal).
• Maintain accurate AR records, notes, and collection logs in ERP/collections systems.
• Produce routine and ad-hoc reports: aging, DSO, collections performance, and cash forecasts.
• Support month-end close and audit requests related to AR transactions.
• Identify process improvements and participate in I2C automation or transformation initiatives.
• Ensure compliance with company policies and applicable collection regulations.

Kenntnisse

Clear written and verbal communication

Analytical thinking

Problem solving

Attention to detail

Strong organizational skills

Effective negotiation

Ausbildung

Bachelor's degree in Finance, Accounting, or Business

Tools

Excel (Pivot Tables, Lookup)

SAP ERP

CRM/collections tools

Jobbeschreibung

Johnson & Johnson Finance (Accounts Receivable) in Taguig is seeking an AR collections specialist to manage day-to-day collections, monitor aging, and resolve disputes. You will negotiate payment terms and apply payments, supporting month-end close and related audits.

The role requires a Bachelor's degree in Finance/Accounting or equivalent experience plus 2+ years in AR/collections, strong Excel, SAP ERP, and solid communication skills. Experience with CRM tools is a plus.